Superhuman Mail 4+

Email has been unchanged for so long, it’s nice to see how Superhuman has taken a modern approach to organizing large amounts of data at your fingertips.

I really like how you immediately see all the details about who you’re talking with and what communication you’ve had in the past. A lot of small quality of life features make email much better for its intended purpose.

The web app is great also, it’s a little pricey but if you use email professionally, it quickly pays for itself without having to go through and find old emails and make notes about things that superhuman already collects for you. It’s a top app for its purpose and the company’s support and treatment of the customer makes it feel like a luxury.

The iPad should be the *best* platform for using Superhuman. Especially with iPad Pro + keyboard. It _could_ be the perfect way to focus and process a bunch of emails from the comfort of, well, anywhere.

Instead, the iPad app is a usability dumpster fire. Superhuman works great on laptop, and close to great on iPhone. But don’t bother using it on the iPad for anything beyond the most basic functions. Lists and formatting are totally f-ed, standard keyboard shortcuts don’t work as expected, you can’t use it in split-screen, and a host of other minor points of friction that make it at least 2X more difficult to send emails from SH than any alternative.

I can’t believe I’m writing a review to say all this, but it’s been this way as long as I’ve been a customer (three years? four?). They clearly don’t care about this platform. I would take an L and move on except that this goes against the core promise of the product/brand, the potential is sky high and totally unrealized, and I’m paying $30/month.

For most people, email is not something they love...it’s a necessary part of modern communication, but not something I would say most would describe as feeling “productive”.

Superhuman doesn’t change email, but fundamentally changes how you can engage with email. It’s a beautiful experience that allows you to triage what’s important, and let the rest fade away. Power users will fall in love with it and it will give them a delightful experience that they have likely tried to cobble together with other email clients/tools. If “regular” users embrace the approach, it will change how you think about email and make it a much more productive experience. Worth every penny of the subscription.