Freshcaller 4+

Name: Freshcaller
Author: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

- Gratis

Descripción

Modern Cloud Telephony

Calls: Make and receive calls at your convenience.

Agent status: Set your availability by toggling between being online and offline from within the app.

My calls: Directly engage with your most recent callers from the list of recent calls

Follow up actions: Tap on an item in your call history to return the call or view the call summary, notes and recording.

Multiple incoming calls: View all your incoming calls in queue on one single screen
Tickets: Convert your important and unresolved calls as tickets in Freshdesk Support Desk.
Benefits of Freshdesk Contact Center

No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.

One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.

Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.

You can try it out for a period of 21 days.

3 oct 2023

Versión 3.14

We're always making improvements to Freshcaller so that you don't miss a thing.

El desarrollador, FRESHWORKS TECHNOLOGIES PRIVATE LIMITED, ha indicado que las prácticas de privacidad de la app pueden incluir la gestión de datos descrita a continuación. Para obtener más información, consulta la política de privacidad del desarrollador.