What you can do:
• Log in with a finger or your face – or set a PIN if you prefer
• Payments in one place – view payments, set up or change a payment plan, or make a card payment
• Check up on your bills - new and old
• Get alerts – find out about reported leaks or service issues near you
• Scan new meter readings – using your phone’s torch and camera to read your meter, update your account and, if you choose, auto-generate a bill
• Choose your preferred language - our app is currently available in the following languages:
English, Polish, Lithuanian, Romanian, Portuguese, Russian, Chinese and Bengali. Simply choose you preferred language when you log in for the first time or change it later in your profile
Before you start:
• You’ll need iOS version 10.0 or above
• Existing customers registered with MyAccount can use the same login details. If you’re a new user, you can easily register on the App

What’s New

Version 1.6.1

Bug fixes and improvements

Ratings and Reviews

4.2 out of 5
78 Ratings

78 Ratings

Clarkee808 ,

Good features and easy to use

Works really well, was able to see far more data than I can on my gas & electricity app. Easily showed how much my payments would change by when I paid off my balance

Developer Response ,

Thank you very much for your feedback! We are glad you like it!

Herring-Gull ,


A useful app that is easy to use and provides uncluttered and clear account information together with some general advice concerning water usage.

kitti Wake ,

Not the best app

Trying to use the app but it takes an age to open and again, an age to get to individual sections eg. Bills/payments. When I tried to open ‘local area’ I got a message saying site was under maintenance and would be back on line 5th(ish) December - it’s now January! Tried again before posting but I can’t log on at all now as ‘site under maintenance’.

Developer Response ,

Please accept my apologies for the issues you have faced recently. We are aware that there are performance issues and we are working hard to fix this. Once we have resolved it we will get back to you.

Updated** The performances issues should now be resolved. Once again I apologise for any inconvenience caused.


Anglian Water Services Ltd
93.1 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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