iPhone Screenshots


An easier way to manage your bill from Essex & Suffolk Water. Use our app to

• Make payments
• View your bills and payment history
• Create an online account

What’s New

Version 1.0.466

We’ve squashed a bug that caused the app to crash for some users.

Ratings and Reviews

2.1 out of 5
27 Ratings

27 Ratings

Blueskyfool ,

Very Basic!

Too basic at the moment to be of any use. Unless it is me you can’t even view your bill, just the amount! So for now I will still logon to the website. No doubt more functionality will be added in the future, but in my opinion it was pointless releasing and promoting it at this stage.

Developer Response ,

Hi, I'm very sorry for the delayed response! We have added lots of new features to our app, so you are now able to view your bill as a PDF, make payments, provide meter readings and much more! We are working on more features which will be implemented soon too! Have a lovely day!

joejoehoppy ,


Can’t even submit meter readings. All you can do is see your balance. No point in this app at all

Developer Response ,

Hi Joe, thank you for taking the time to write a review. We are working on adding lots of new features to the app, one of which includes being able to submit meter readings. This should be available in the near future. Have a lovely day!

Raja_M ,

Great app so far.

I’m happy ESW have introduced this app. Currently I need to enter my credentials every time I want to use the app...hopefully that will change in the future

Developer Response ,

Thank you for the great review, we really appreciate it! We are currently working on new features for our app, such as Google Pay, Apple Pay, the ability to submit water meter readings and the option to save your credentials, these should be released in the near future. Have a lovely day!

App Privacy

The developer, NWL, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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