Essex & Suffolk Water 4+

Manage your bill

NWL

    • 4.7 • 4.2K Ratings
    • Free

iPhone Screenshots

Description

The easy way to manage your Essex & Suffolk Water account. Use our app to

Create an online account. If you already have one, you can use the same login details
- Make secure payments by card, Google Pay and Apple Pay
Submit meter readings - scan your meter with the flash of your smartphone
View new and old bills
Set up a payment plan
Change payment details
Set up a Direct Debit

What’s New

Version 1.0.1200

Stay connected with our latest update featuring push notifications. Receive useful updates, alerts and reminders.

Go to phone setting to switch on notifications.

Ratings and Reviews

4.7 out of 5
4.2K Ratings

4.2K Ratings

Stevestaples ,

Easy

Very easy to read water meter plus easy to go on line to give them the reading plus the web site is easy to follow

Developer Response ,

Hi, thank you so much for the great review. Have a lovely day!

Jaynamo ,

Reliability Woes

I could give this app a zero rating if it were possible, as I’ve never seen an unreliable app as this. It will simply never let you login and reports errors for several weeks on end, without the developers trying to get a fix for it. I’ve been using very rudimentary freelancer apps and have not encountered similar issues as I’m having to witness with a utilities company app. I’ve given up having to use my phone to pay bills as I’ve now been forced to find my physical card about with me to pay at a PayPoint. Absolutely useless…

Developer Response ,

Hi, we are so sorry you were unable to use our app. Based on your review, we have been able to identify and resolve the issue. Please make sure your app is up to date and if you are still having problems, please contact us directly using the contact us page on our website. We will be more than happy to help with any issues you are having. Thank you.

Unsip12 ,

App problems

Always have trouble paying bill, always says error!!

Developer Response ,

Hi Unsip12, I'm sorry to hear you were having issues paying your bill. If you are still having issues, please visit the 'contact us' section of our website and we will be more than happy to help you. Have a great day :)

App Privacy

The developer, NWL, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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