Northumbrian Water 4+

Manage your bill

NWL

    • 4.6 • 4.4K Ratings
    • Free

iPhone Screenshots

Description

The easy way to manage your Northumbrian Water account. Use our app to

Create an online account. If you already have one, you can use the same login details
- Make secure payments by card, Google Pay and Apple Pay
Submit meter readings - scan your meter with the flash of your smartphone
View new and old bills
Set up a payment plan
Change payment details
Set up a Direct Debit

What’s New

Version 1.0.1200

Stay connected with our latest update featuring push notifications. Receive useful updates, alerts and reminders.

Go to phone setting to switch on notifications.

Ratings and Reviews

4.6 out of 5
4.4K Ratings

4.4K Ratings

9586325476532fhefsdh ,

At last - the Northumbrian Water APP has arrived :)

It’s long overdue but I’m so glad to see Northumbrian Water (NW) now has an App. It’s so much more convenient to use than the website.

I logged into the new NW App easily using exactly the same login details I normally use to access my account on the NW website.

The App has basic functionality at the moment allowing me to easily access details of my Bill amounts, Payments made, Account Details, amount of next payment plus due date, and Account Balance. It’s the minimum viable product but it is a great start.

I’m looking forward to seeing additional features being added in the future such as the ability to:

1) change payment arrangements such as changing bank details or switching between annual, monthly or weekly payments

2) make one off debit / credit card payments

3) see the underlying details of how the latest Bill amount has been calculated

Well done to everyone involved in developing this App. Great work!!!

Sinchao ,

Easy

I read my water meter every 3 months just to ensure I stay on track with payment. Don’t want to build up debt. The app is such an easy and straightforward way of doing this. Once my reading is submitted any adjustment can be made by NWL. Can see what it may be and know where is stand with my Direct Debit on my next monthly bill. Easy!

nametakenconstantly ,

Crash. Won’t open.

Update 31 October 2021. It still crashes on my iPhone 6 Plus version 12.5.5. But works on an iPhone 8. So probably just not supported on older phones and software versions.
Giving 4 stars for the working version since it does what is needed.

Open screen starts up. It then goes black and crashes. Haven’t been able to open it for months even with the updates.

Developer Response ,

Hi, I am so sorry to the delay in responding to you! I do hope you have managed to now use the app and I am sorry for any inconvenience caused. We have released lots of new updates and features since your review, so I'd love it if you could update your review if you now like our app :) If you are still experiencing issues, please visit the "contact us" section on our website and we will be more than happy to help! Have a lovely day!

App Privacy

The developer, NWL, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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