OVO Energy is the independent UK gas and electricity supplier that’s won 11 of the 12 award categories at the uSwitch Energy Awards for 3 years running. It’s on a mission to make energy simpler and fairer through ethical pricing, great service – and a commitment to helping local communities and the wider world.
With the OVO Energy app, managing your energy is easy. You can...
• Submit your meter readings, anytime.
• See how much energy you’ve used
• Work out how much you’re likely to spend.
• Download your statements.
• See your account details, including which tariff you are on.
• Contact OVO if you have any questions.
P.S. OVO wants to make this the best energy app ever. So if you have a great idea, a thought – or want to tell us about something you don’t like – email email@example.com.
Improved performance and bug fixes.
Ratings and ReviewsSee All
Easy to use and submit readings
Updated on 2 November - Since the last major upgrade, the app works like magic. Easy to submit meter readings and keep an eye on the energy usage.
Original review - Like other users, the app has become utterly unusable since the last “upgrade”. Never known a company that messes up its own app and encourages users to use the website.
But hey there maybe lots of new features by the time I have completely stopped using app. 😜
Developer Response ,
The finished version of the redesigned app will be available very soon! We're sorry for any inconvenience caused for the time being. Thanks for bearing with us while we finish the updates and resolve these issues. ^Nancy
Wired to the moon
Asking how we are doing and to write a review, meanwhile getting charged for the electricity I’m using to writing this, very clever and the app is easy to use, does what I need it to do so far, no ads just reviews lol, their are things that work and then the things that work when you google it, and then things that are FFsWHtF who designed this, I’m phoning them on Monday morning but it doesn’t happen until the next month or year so on, and on this goes lifestyle in the way forget about everything the earth being flat on Tuesday and there are satellites but the government hides them in the Brexit board error, and I forgot there was no satellites the brexit board error is Irish and oh I’ve no phoned OVo, hope that explanation is still valid on this dimensionally challenging quantum string theory world of mind.
Not impressed so far
Just downloaded and tried this app. Keep getting message “Sorry we are having trouble grabbing your account information” and get no further.
Of course Ovo now charge for customer service phone calls so I won’t be wasting money telling them. Also just sent me a complicated ‘new terms and conditions’ email to complicate matters.
If things don’t improve soon I won’t be with them long so the state of this app will be irrelevant.
Thanks for the response - at least the app developer takes customers seriously - sadly I value privacy too much to use Facebook or Twitter so won’t be accepting your offer. p.s App now working so may have been a server side issue - a more helpful (less ‘hip’ error message might have saved the hassle).
Developer Response ,
I can appreciate your frustration here! I'm sorry to hear the app isn't working for you. We'd be a happy to look into this for you. Just PM us on Facebook or Twitter with your full name, account number and DoB. ^Emily
Up to six family members will be able to use this app with Family Sharing enabled.