New Iberia App. The Iberia experience, in your hand.
We have renewed our app to always be close to you: choose your destination; enjoy our wide range of fares; manage your Iberia Plus profile; complete your trip and save by booking hotel or car; access with your reservation to digital press and information of interest, free of charge; Check your balance in Avios and use them to travel ... And all, with our quality and service.
· BOOK YOUR FLIGHT
Choose the destination, date and rate that best suits your preferences; we have for all tastes. Store your credit card information and pay it on the most secure platforms quickly and conveniently.
· MANAGE YOUR RESERVATION
Access the My Trips section, view your reservation and have the details at hand. Change your flight if you need it; if it is an airlift ...
· DO CHECK-IN
Check-in and carry your boarding pass on your mobile or tablet; so you can see it even without an internet connection. Forget about printing, and forget about queuing at the airport.
· FOLLOW THE STATE OF YOUR FLIGHTS
Access the Flight info section and check the status of your flight, or the flight of another. Get updated information on schedules, last minute changes ...
· ACCESS IBERIA PLUS
Sign up and manage your profile in your Private Area: travel documents, credit cards, frequent passengers ... Take your Iberia Plus cards on your mobile and view them comfortably. Check your accumulated Avios balance with us or our partners. Enjoy discounts and promotions in restaurants, technology, leisure ... This is our exclusive loyalty program.
· APPLE WATCH
Our App Iberia, now on your Apple Watch. Manage your flight comfortably and have the most complete information always at hand: all your flight and airport data, last minute information, notifications when check-in is available... Download it now.
5 hours I’ve tried logging in & each time I was told there was an error when the info was totally correct. I then decided to try again on my phone & it worked with the same information. In addition, when the information submitted is incorrect it would be very helpful to be told where the error exists or it becomes almost impossible to rectify. I was looking forward to my last day in Costa Rica & it’s spoilt, I’m stressed, I’m agitated & all because Iberia can’t be arsed to get their IT sorted. It’s disappointing & unacceptable
Worst Airline App I Have to Use.
eyebrowdave
I fly with Iberia regularly and unfortunately have to use this app far more than I would like to. The app is very slow to open, and opening new pages seems to take forever too. Most of the times I book a flight, I progress all the way to the confirm payment page, only to receive a server error and have to start the process all over. Flights I have booked and confirmed are seldom shown in the “My Trips” area, meaning I have to constantly add my name and booking number into the search every time I want to check details or make an amendment/addition. Customer service is more miss than hit with the chatbot being either completely useless or putting you in an endless cycle of questions and then replying “agent unavailable, try later”. And if you call them physically, most of the time you are referred back to the app. Just recently my wife and upgraded a flight booked next year to business class with our Avios points. My wife (a lower tier Classica member) was offered the upgrade on both legs of the journey while I (Oro+ member) was only upgraded on the return leg, and after contacting customer service was politely told “You need to wait until you are offered the upgrade before your flight”. For a national carrier, the app and general customer service is embarrassingly poor, causing me to book flights with other carriers more than once. I wish their actual website was better but it appears to have been constructed with the same lack of care and interest as the app.
Update - Impossible to add luggage before checking in
Bradipollo
I am flying with Iberia again and I try to use the app to check in. It does not recognise my log in details. I have been clicking on the link to reset the password for a few days and I keep receiving a message to “try again later”. Basically I cannot use it. Why so many issues? Please fix them. IT was impossible to add luggage before checking in. Basically I tried to modify my booking and to add a 23kg bag and neither the app nor the website let me do it. I had to call BA (through which I had purchased the ticket) via a pay line (17p/min): really? Anyway, I was told I had to do it at the airport. Then I decide to check myself in and (surprise surprise) only now I was given the option to add luggage. Why after check in and not via the “modify my booking” before checking in? One more possible improvement: after check in, the app doesn’t show your details beforehand (eg the seat you have been allocated) hence doesn’t give you the chance to change it. Just as an example: If I knew I’d got a row 35 I would have changed my seat before being fully checked in. Learn from your low cost friends at Vueling.... So please guys, put yourself in the shoes of the consumer and keep improving. It’s a good app, not excellent. Thanks
Disappointing experience
Hon-don
We flew from Madrid to Porto and back. For both the legs, we had pre-booked seats, on the return leg with extra leg room. Our boarding passes were already printed off, meaning that with only hand luggage we could pass straight through security. However, on the day of our Madrid flight, we had notification from Iberia that our seats were changed, which meant that we had to go to the desk to check in again and get new boarding passes. Now, a day before our Porto flight, the same has happened and we no longer have seats with extra leg room. Very disappointed.
New update! In this version you will find the following changes:
Improvements:
· You can now access your bookings directly through deep links for a faster and more convenient experience.
· We've added new travel document services to make managing your documentation easier.
· The emergency contact section is now always displayed in the APIS form during check-in.
· Improved login flow when paying with Avios as a guest user.
· You can now copy and paste the OTP code during verification.
· Deleted bookings will no longer reappear in your trips list when refreshing.
· Allianz insurance is now available for the US market during booking.
· Improvements to the travel preferences screen.
Bug fixes:
· Fixed a non-functional link in the "Assistance dog" section within travel preferences.
· Fixed an issue where the price was not updated correctly when removing extras from the breakdown.
Version 15.15
The developer, IBERIA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Contact Info
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
IBERIA, LINEAS AEREAS DE ESPANA, SOCIEDAD ANONIMA OPERADORA
Size
345.1 MB
Category
Travel
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
iPad Requires iPadOS 17.0 or later.
Mac Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Apple Watch Requires watchOS 10.6 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.
