EDP

Name: EDP
Rating: 3.5 (53 reviews)
Author: edp

A sua energia sempre consigo

Only for iPhone

Free

53 Ratings
Ages

4+
Years
Category

Utilities
Developer

edp
Language

PT
Portuguese
Size

41.2
MB

iPhone

Manage your electricity, gas, and/or service contracts and learn how to become more sustainable with the EDP app. Enjoy all the benefits we have for you: Intuitive management of all your EDP contracts (electricity, gas, and/or services) Submit your meter readings Receive notifications at the best time to send your readings every month View your invoices and your history of readings and consumption Pay easily and quickly via direct debit or MB WAY (MB WAY available only for individual customers) Request Multibanco payment references for your invoices Make changes to your “Conta Certa” contract whenever you like Subscribe to new offers that help you become more efficient and sustainable Update your contract and personal details whenever you want Get your questions answered and track the status of your support requests Download the EDP app and take your energy with you everywhere. If you already use the EDP customer area, you can log in with the same credentials. If you're a new user, you can register directly in the app. It's quick and easy! If you have questions related to the EDP App, you can: • Visit the “Customer Support” section at edp.pt • Call the support line for individual customers: 213 53 53 53 (weekdays from 8 a.m. to 10 p.m. | national landline call). • Call the support line for businesses: 217 50 53 50 (weekdays from 9 a.m. to 8 p.m. | national landline call).

Ratings & Reviews

3.5

out of 5

53 Ratings

Useful app
11/05/2022

StuartLB
This is a really useful app., but EDP have got my address slightly wrong and I cannot find a way to correct it.

Developer Response
Olá StuartLB. We appreciate your message. We are sorry that your experience was not what you expected. In order to analyze the situation, we ask you to send us an email to edpdigital@edp.pt, indicating your NIF and registration email and the address you want to correct. Equipa de Suporte Digital
Useful app
11/05/2022

StuartLB

This is a really useful app., but EDP have got my address slightly wrong and I cannot find a way to correct it.
Developer Response 13/05/2022
Olá StuartLB. We appreciate your message. We are sorry that your experience was not what you expected. In order to analyze the situation, we ask you to send us an email to edpdigital@edp.pt, indicating your NIF and registration email and the address you want to correct. Equipa de Suporte Digital
Useful App
18/11/2022

wayne@57
This is a useful app to have. Easy to send in readings. It does need an English version though as there are many now using EDP.I was a bit shocked to get a very high estimate though, considering no work had started with zero consumption since connection.

Developer Response
Hello Wayne@57. Thanks for your comment! We are working to make our app available in English soon. So that we can understand the reason for the high invoice simulation value, which may be related to incorrect readings, we ask that you provide us with your NIF and registration email to edpdigital@edp.pt. Let's analyze and clarify the issue. Equipa de Suporte Digital
Useful App
18/11/2022

wayne@57

This is a useful app to have. Easy to send in readings. It does need an English version though as there are many now using EDP.I was a bit shocked to get a very high estimate though, considering no work had started with zero consumption since connection.
Developer Response 22/11/2022
Hello Wayne@57. Thanks for your comment! We are working to make our app available in English soon. So that we can understand the reason for the high invoice simulation value, which may be related to incorrect readings, we ask that you provide us with your NIF and registration email to edpdigital@edp.pt. Let's analyze and clarify the issue. Equipa de Suporte Digital
Useful but now has a bug
25/09/2024

RichL1865
Used the app for a couple of years no problems, but when you select English as the app language there are loads of blank spaces instead of text. Switch back to Portuguese and it’s all okay. I have tried deleting and reinstalling but no change.

Developer Response
Hello. We apologize for the inconvenience. Based on your feedback, we have identified the error and are currently fixing it. We hope to resolve it as soon as possible. If ypu need further support, please contact us at edpdigital@edp.pt. Thank you for your understanding. Equipa de Suporte Digital.
Useful but now has a bug
25/09/2024

RichL1865

Used the app for a couple of years no problems, but when you select English as the app language there are loads of blank spaces instead of text. Switch back to Portuguese and it’s all okay. I have tried deleting and reinstalling but no change.
Developer Response 30/09/2024
Hello. We apologize for the inconvenience. Based on your feedback, we have identified the error and are currently fixing it. We hope to resolve it as soon as possible. If ypu need further support, please contact us at edpdigital@edp.pt. Thank you for your understanding. Equipa de Suporte Digital.
English version needed
15/04/2021

&£&1626382@2&1&
Really need an English version as soon as possible! Great for learning but when you have issues with things and need quick answers it’s a pain having to translate.

Developer Response
Hello. Thank you and we will register your comment. We hope to make this feature available soon. If you have more ideas for improvement, please contact us at edpdigital@edp.pt. Digital support team
English version needed
15/04/2021

&£&1626382@2&1&

Really need an English version as soon as possible! Great for learning but when you have issues with things and need quick answers it’s a pain having to translate.
Developer Response 20/04/2021
Hello. Thank you and we will register your comment. We hope to make this feature available soon. If you have more ideas for improvement, please contact us at edpdigital@edp.pt. Digital support team

This version includes performance improvements and bug fixes.

Version 8.1.5

14 Apr

Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics