Invited by your property manager to help your stay run smoothly. From this app you will have access to important information, documentation as well as raise and track issues.

What’s New

Version 2.3

Important Update to Arthur Occupant App.
Please ensure you update your Occupant App to latest version v2.3

We have updated the Messaging functionality to support closed message threads. The app now indicates when a message thread is closed, alongside the option to open a new thread.
This helps users know when conversations have reached their conclusion, and to open new message threads for new topics.
Please note that for older versions of the Occupant App, Messaging will now not function correctly and give the following errors:

Users will not see an indication when a message thread has been closed.
Replying to a closed thread results in a connection error, and the message thread is never sent.

Please ensure you update Arthur Occupant App immediately, to ensure you can send message threads without error.

Ratings and Reviews

2.3 out of 5
41 Ratings

41 Ratings

azenco ,

Several issues need fix

I have several issues with the app. Firstly, I can't select multiple photos or videos to upload. Secondly, once the issue was raised and photos were uploaded I can't view them, as it gives me an error message, "Photo viewer error". Thirdly, doesn't load messages and shows an error, "lost connection"

TrustyP ,

Huge improvement on previous version

I was struggling with this app for ages (property manager forced me to use), but it’s now much more intuitive and has saved me a lot of time. I really like being able to raise maintenance issues and track progress. God job Arthur!


Needs fixing

The app keeps freezing or takes forever to load..I have to keep deleting the app and downloading it order to get it to work

Developer Response ,

Hi, you are on an older version. Please can you update to the latest version and try again. If you get stuck please email with your email login. We will respond immediately . Thanks the Dev team

App Privacy

The developer, Arthur Online, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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