Ask NHS provides you with improved access to health and care advice. You can talk through your symptoms in complete confidence with Olivia, a virtual health assistant.

If needed, Olivia will arrange for a call back from a clinician to discuss your symptoms further. You can also search healthcare advice, schedule GP appointments and search opening times/locations of local healthcare services. Our service is available to all patients in the UK over 16.

Please note for immediate life-threatening emergencies call 999.

- Abdominal pain
- Back pain
- Cough
- Cold or flu symptoms
- Chest pain
- Dizziness
- Fever
- Headache
- Pregnant and vomiting
- Rash
- Sore throat
- Urinary symptoms
- General medical questions, "Should I go in for this or not?"

Visit to learn more.

What’s New

Version 3.8.3

- Parents or guardians of users under 16 years old can now create an account on Ask NHS. Note: Accounts for children aged 13 to 16 should be created with their consent (where the child has capacity to give it).
- When reminders for video visits are sent, they now include a sound.
- In the settings menu, you can contact our support team for issues or feedback.

Ratings and Reviews

4.7 out of 5
4.5K Ratings

4.5K Ratings

daintymuffin ,

Very useful

I would highly recommended this app. It is so useful and accurate (based on my experience). Good for times when you want answers but feel it’s not urgent enough to call the GP. It’s always available. Also good for that extra bit of privacy. Additionally what makes this app fantastic is that they book appointments for you. (Which is why they ask for a postcode), helps locate you as quick as possible I guess.

Thank you for creating this app.

nb Menagerie ,

Curate’s egg?

It looks like a promising app but does not offer me the key issue about my health right now. Currently having ongoing NHS treatment I would have liked to use the app to find my next appointment. However the app does not seem to have sufficient security yet to verify who I am and does not have the links/trust of the NHS to access their records. Clearly this is high profile option and needs the highest security so I suspect it will not have the clearance for some time yet? On top of these issues it appears to be produced by a non-uk organisation with little or no connection to the NHS. So it might potentially lead to fraud or misuse. I will check it from time to time and talk to a senior NHS manager I know to understand just how good or trustworthy the app is!!? For now I will not use it again until it ‘grows up’?!
Dr A N

Laceytwoshoes ,

Accessibility disappointment

There could of course be something that I am doing wrong but there does not appear to be any VoiceOver compatibility on this app. I appreciate that this service is in its infancy and it’s just going to get better and better. But if you really wish for NHS services to be accessible for all, now would be the best time to seek advice on how to ensure that your blind patients can actually use this. I have taken a screenshot of this app and used an OCR programme to read the screen and I am disappointed that I have to need to have to write this review. This app looks useful and might’ve actually helped me work out my next steps before worrying anyone so it’s a shame that with speech on the latest iOS on iPhone 7, I’m confronted with a blank screen when there’s text there. Change this please

Developer Response ,

Dear Laceytwoshoes,

Thank you for bringing this to our attention. We are looking into the point which you have raised with our internal team and will look to resolve in the near future.

Kind Regards

The Ask NHS Team


Provider Corporation
49.8 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating
Infrequent/Mild Medical/Treatment Information


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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