getUBetter‪.‬ 17+

Recovery, Prevention, Support

getUbetter LTD

    • Free



getUBetter provides local digital self-management support for all common musculoskeletal injuries and conditions such as back, neck, or knee pain as well as pelvic floor health.

It is offered to patients free of change and provides content tailored by their local NHS clinical team.

The app aims to support patients in building trust in the own recovery, gaining a better understanding of when and where to seek help if necessary, and developing the confidence to manage potential future episodes.

The app is suitable for:
• People with any new, recurrent, or ongoing muscle or joint problem
• People over 18 years of age
• People who would benefit from self-management support
• In some areas of the NHS, you might be provided getUBetter to support pelvic floor dysfunction

The app is not suitable for:
• People under the age of 18 years of age
• People with severe, worsening symptoms where self-management is not advised by a clinician
• People with an injury or condition that requires regular physiotherapy or medical management e.g., after surgery or an Anterior Cruciate Ligament (ACL) rupture
• People with worsening neurological symptoms (numbness, weakness, an unexplained new onset of bladder and bowel symptoms)
• People with a known diagnosis such as infection, rheumatological conditions, neurological problems, cancer, or fracture

How does it work?

-We provide personalised treatment to guide you through your recovery; day by day and 24/7

-We support you through:
o Safety netting (screening and monitoring your symptoms)
o Recovery (personalised and targeted content, day by day)
o Referral (we will refer you to local treatments and healthcare providers or services when appropriate)
o Rehabilitation (we will connect you to your local rehab programs, when available)
o Prevention (when you are better, we support prevention and any new episodes)

-Treatment includes:
o Exercise videos
o Advice
o Information, guidance and support

Is it safe and secure?

- Designed and run by NHS physiotherapists and clinicians
- Backed up with the latest research and years of clinical experience
- Adheres to strict UK government code of conduct for data-driven healthcare and technology.
- Your privacy is important to us. Data we collect is only used to enhance your experience and never sold on to third parties. If we share data, it is with third parties to provide our “service”. This includes enabling you to book local treatment or services and “getUBetter” to update your health professional or refer you to a local treatment or service when necessary.
- Please see our privacy policy:

How can I get started?

1. Your local Healthcare Provider (e.g., GP practice, Physio or Occupational Health service) will prescribe the app to you for a specific problem such as lower back pain, neck pain or knee pain (sometimes more than one)
2. You can also self-refer from your healthcare provider’s website
3. Register using the email you provided to your healthcare provider
4. Once you’ve registered, you will be automatically linked to your local region and can begin your recovery, prevention, and support journey.

“This app is brilliant, all the right messages. Will recommend to staff, patients, and friends.” Clinical Lead Physiotherapist

“A rather clever app from getUBetter, giving patients a managed Back Pain recovery program”

Please note: We aim to support you though your recovery journey. Our app is not a substitute for medical assessment or treatment and if at any point you have any concerns, please seek medical advice. This app requires access to the internet

What’s New

Version 6.117.34

Bug fixes, performance improvements, and new features.

Ratings and Reviews

4.4 out of 5
1K Ratings

1K Ratings

Shina Shina ,

GetUBetter for knee & ankle osteoarthritis

This is a good app with a good range of exercises. What brings it down is the very cumbersome entry into and exit out of all the exercise and video features. I realise that you need a good grounding and understanding to ensure you complete the exercises correctly and at the appropriate level but it just takes so long to view each one I lose the will. I’ve also found it somewhat glitchy. Some days it all works, others it just crashes.
So good but frustrating & I agree with other comments that it feels wrong not to actually see a physiotherapist at the outset for the diagnostic stage.

Developer Response ,


Thank you for your feedback. Here at getUBetter, we appreciate all feedback from our users to allows us to improve our services. We have forwarded your feedback to our app development team to look into.

In regards to not being able to see a physiotherapist, the purpose of the app is to provide you with the knowledge, confidence and skills to self manage. The app is designed to automatically connect you back to see a local NHS clinician (physiotherapist/doctor) when needed. Most conditions can be effectively and safely self managed without a diagnosis. Safety netting is important as discussed above.

If you require any further assistance, please do not hesitate to contact us at:

Many thanks,

getUBetter Support Team

Effy_3 ,

Brilliant app

getUBetter has helped me to feel supported through my recovery from my neck pain. It feels like I am being guided through by information I can trust. I like how the app changes based on how I am feeling. It has helped me to get to a place where if I have any msk problem that the app covers, I would always work through the app before contacting my GP. Thank you.

Developer Response ,

Dear Effy_3,

Thank you so much for your positive feedback. We're delighted to hear that getUBetter has been a valuable support in your recovery from neck pain. It's great to know that our adaptive approach based on your feelings and progress has been effective for you. We're here to provide trusted guidance and reduce the need for immediate GP contact whenever possible. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us at

Best wishes,
Bertie, getUBetter Support Team.

flxjx ,

Simple exercises to get better quicker

I used this app after a knee infury and it helped me get better faster and with more confidence. Very easy to use. Lots of helpful advice given in a really simple way so it’s easy to follow. Very helpful to see the exercises being done so it is easy to copy them and remember what the important things are!

App Privacy

The developer, getUbetter LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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