Believ 4+

Public access EV charging

Liberty Charge Limited

Designed for iPhone

    • 2.7 • 38 Ratings
    • Free

iPhone Screenshots

Description

The UK's fastest growing publicly accessible EV charge point network.
Market-leading reliability at highly competitive prices.

Features of the App:
- overview of our charge points in the UK. We add new charge points on a regular basis
- Guest user access: No need to register to access the App just go to 'Find a charge point' and follow the instructions in the App
- Filter charge point by type, speed and availability
- Bookmark your favourite charge points
- Check tariff and pay through the App
- Plan your route to your chosen charge point
- Swipe to start and stop a charge
- Receive a notification when charging is completed
- Registered members only: Keep track of your charging history including location, time and date, duration and cost. You also have the option to view/download invoices
- Receive notifications by text message, email or in-App notifications"

What’s New

Version 7.11.1.2

The New Liberty Charge

Ratings and Reviews

2.7 out of 5
38 Ratings

38 Ratings

TP¥ ,

Beware! pricing structure not transparent

Pricing structure is not transparent. It is possible to click through the app and charge without seeing the £4.80/hour idle fees. This is poor. Especially because it would be so easy to rectify.

Also the interface is clunky. I had to enter all my details twice before I could get the charger to connect.

Developer Response ,

Hi TP¥ , we're sorry to hear about the trouble you faced while attempting to charge and thank you for your feedback regarding our pricing information. We'll work on making it clearer for our users.

Keshin705 ,

A horrible experience

After 3 different cards finally it started to change to charge. App is useless. Before go through the website was simple to change avoiding the app. Now the mess with it and is same. Does not recognize cards. After 40 minutes of trying finally accepted one card. But stop changing 10 minutes later. No service on no one to pick up calls after 7pm. Car was lock to the station with cable couldn’t disconnect. Had to override with another charging process over the session already in progress to produce an error ant let go the cable.

Developer Response ,

Hey Keshin705, we're really sorry to hear about the difficulties you experienced with our service. Please contact us at hello@believ.com so we can better assist you in this matter. We’d like to help.

Laur122 ,

Not the best. Not the worst.

Update
Thankfully, I have not had any problems with charging my car and it’s great that your details are now stored in the App so you no longer waste time by having to fill in your name, address and card details each time you charge your car. The fees are reasonable too and the idle charge fee is now applied more consistently that where I, Believ appears to be the most popular public charging company.

Developer Response ,

Thank you, Laur122, for your feedback. We value your input and will use it for future improvements.

To enjoy more benefits without the £5 membership fee, sign up for free as a Pay As You Go user. This lets you save your details, payment card and also shows a record of all your previous charging sessions. If you need assistance, contact us at hello@believ.com. We're here to help!

App Privacy

The developer, Liberty Charge Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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