Bright 4+

The app was easy to setup/connect to my smart meters. While it got the last few days usage within a few hours of commissioning the app, It took a few days to fully populate the entire years worth of usage. Although, I think this more down to the DCC where the data comes from than the app itself.
The app is simple and could be so much more, providing much more analysis and insight. Really shocking how it doesnt have a button which would allow you to export the data into a CSV file so you could do the analysis yourself.
But hey ho its a free app, and so much better than anything my energy provider provides.

Hi Veryteknical,

Thanks for your review! You would be correct in your assumption that we are reliant on the DCC infrastructure to populate the historical data. We are looking at improving the analysis and insight that the app provides and hope to be launching a swathe of new features in the next few months! We do however allow you to download your data to a CSV from our website https://glowmarkt.com . If you log in you should be able to download your data and perform your own analysis. Please let us know if you have any issues with this by contacting support@glowmarkt.com. We're happy to hear you're using us over your energy provider app!

This app is good but, in my case, it is next to useless all because of the incompetence of my energy supplier, E.on Next.

The app picks its data from a central database, the data for which is supplied by my, or your, energy supplier. For the two years or so that I have used this app and its dedicated Glowmarkt device, the data available to it has always been wrong.

For the last six months, my electricity usage has been measured in minus amounts. Since the change to prices on 1 July 2023, my gas data is finally correct. But not the electricity. That is showing as much higher amounts than what I’m being charged.

Trying to get through to the right people in E.on Next to correct these errors is nigh on impossible. They simply don’t understand what you are asking.

So, as I said at the start, great app, but rendered useless by the incompetence of my energy supplier.

It was suggested once on this app’s forum that the app should have the ability for the customer to override the energy supplier’s wrong data. That will take away my problem as I’ll simply overwrite E.on’s data with the correct amounts. But when will such functionality arrive?

Hi DirkPlank,

Sorry to hear you that you've had some issues due to your supplier. If you'd like to keep an eye on how much you are consuming (though obviously not as useful) for your electricity the kWh functionality should work despite your supplier issues. Well done on trying to get your supplier to help but as you mentioned it is almost always very difficult. Do email us at support@glowmarkt.com if you think we might be able to help! We are still looking to get that functionality into the app, the core functionality has been developed but the integration is waiting to be started whilst our technical team are on other projects. Apologies for the long delay!

I like this app a lot and use it every day. Recommended, especially with the Hildebrand CAD. I have a SMETS1 meter on Octopus, and have had no difficulties connecting everything up and getting started.

One niggle - I use 1Password as a password manager, and signing into the app is a pain. After my credentials are filled in, I have to manually add a character to the password field and then delete it again in order to log in.

Hi ids,

Thanks for your review! I'm happy to hear you're enjoying our app and hardware. We are looking at resolving this issue of working with password managers and autofilling and hope to have it fixed soon! Thanks for letting others know of this short-term fix.