Co wheels Car Club

Name: Co wheels Car Club
Rating: 4.6 (1065 reviews)
Author: Co-wheels Car Club

Travel

Free · Designed for iPad

1.1K Ratings
Ages

4+
Years
Category

Travel
Developer

Co-wheels Car Club
Language

EN
English
Size

62.2
MB

Find and book your nearest Co wheels car club vehicles using our app. Co wheels is the biggest independent car club operator in the UK - we have more than 600 cars in 60 towns and cities across the UK. They are available to book instantly 24/7 on streets across the UK for as little as half an hour or for several days. Now you can use our app to find your nearest cars, search your bookings and make new bookings on the spot. No need to worry about fuel or insurance - it is all included in the booking price.

Ratings & Reviews

4.6

out of 5

1.1K Ratings

Brilliant with a few flaws
09/09/2021

mikeyfreedom123
I use Co Wheels almost daily. I don’t have a car and wish to live a greener life. Being single makes this easier. I rate this company highly for its green credentials. Who needs to own a car! So I want to point out Co Wheels still cannot process invoices months after the issue arose. So if you’re a business this is a real headache. Please sort this Co Wheels! Hopefully this will be rectified soon. Also please will you correct an issue in the app whereby you cannot switch accounts to book? This is only possible in a web browser currently so is a bit of a hassle
Brilliant with a few flaws
09/09/2021

mikeyfreedom123

I use Co Wheels almost daily. I don’t have a car and wish to live a greener life. Being single makes this easier. I rate this company highly for its green credentials. Who needs to own a car! So I want to point out Co Wheels still cannot process invoices months after the issue arose. So if you’re a business this is a real headache. Please sort this Co Wheels! Hopefully this will be rectified soon. Also please will you correct an issue in the app whereby you cannot switch accounts to book? This is only possible in a web browser currently so is a bit of a hassle
New app has many flaws
03/10/2021

AndreiRoibu
I have been using CoWheels for at least 3 years now, but since the new app and website were launched, the experience has not been great. The app does not show the days of the week when booking, so you have to guesstimate the day based on the date, the chat function has never worked for me (as opposed to before), which means I always have to call if I have a question, and, probably the worse of all, the company seems unwilling to sanction EV users which do not plug in the car after using it. There have been many occasions where I had a booking for an important business trip, but wasn’t able to use the car because it was at 0% and not plugged in. As CoWheels pushes any fines to the user that incurred it, surely they can monitor if within 5-10 minutes of an EV booking finishing the user has plugged it in, and if they haven’t l, they can sanction that user with a fine or the prohibition to book an EV for a given time period.
New app has many flaws
03/10/2021

AndreiRoibu

I have been using CoWheels for at least 3 years now, but since the new app and website were launched, the experience has not been great. The app does not show the days of the week when booking, so you have to guesstimate the day based on the date, the chat function has never worked for me (as opposed to before), which means I always have to call if I have a question, and, probably the worse of all, the company seems unwilling to sanction EV users which do not plug in the car after using it. There have been many occasions where I had a booking for an important business trip, but wasn’t able to use the car because it was at 0% and not plugged in. As CoWheels pushes any fines to the user that incurred it, surely they can monitor if within 5-10 minutes of an EV booking finishing the user has plugged it in, and if they haven’t l, they can sanction that user with a fine or the prohibition to book an EV for a given time period.
Slow and inaccurate
26/10/2023

Good Morning General
It is slow to respond when trying to update the booking in mid-booking like for example when trying to extend the time, the pop-up dialogue took a while to disappear after pressing the required button or failed to register the time chosen at all. The location of the car on the app always does not correspond to the actual location, like every single time. Had to phone the support to locate the car. Made worse after co-wheel opted to use zone parkings instead of dedicated parking bay (although that might more have to do with the local council instead) though the main point is still valid - inaccurate positioning.Cannot update the booking using two different phone at any on time (both logged in with the same account)
Slow and inaccurate
26/10/2023

Good Morning General

It is slow to respond when trying to update the booking in mid-booking like for example when trying to extend the time, the pop-up dialogue took a while to disappear after pressing the required button or failed to register the time chosen at all. The location of the car on the app always does not correspond to the actual location, like every single time. Had to phone the support to locate the car. Made worse after co-wheel opted to use zone parkings instead of dedicated parking bay (although that might more have to do with the local council instead) though the main point is still valid - inaccurate positioning.Cannot update the booking using two different phone at any on time (both logged in with the same account)
Great system & Great Service from Car Club
08/10/2021

DavidNorwich
Very quick & simple to use. I can book a car and be in it within a few minutes. The staff on the phones are first class and customer service is perfect. Even out of hours. There is someone available to help 24/7. Everything about the App and the service is great but I would add a couple of things to make it even better. 1. Facility to search for certain facilities on a car - such as automatic, or a van, or a particular make. 2. To be able to extend the booking for longer than 12 hours without having to phone through. 3. Option for the search to show only available vehicles for time requested. A filter button would give more tailored choice if looking for something in particular. But I will Continue to be an advocate of the system & refer my friends and family. Thank you.
Great system & Great Service from Car Club
08/10/2021

DavidNorwich

Very quick & simple to use. I can book a car and be in it within a few minutes. The staff on the phones are first class and customer service is perfect. Even out of hours. There is someone available to help 24/7. Everything about the App and the service is great but I would add a couple of things to make it even better. 1. Facility to search for certain facilities on a car - such as automatic, or a van, or a particular make. 2. To be able to extend the booking for longer than 12 hours without having to phone through. 3. Option for the search to show only available vehicles for time requested. A filter button would give more tailored choice if looking for something in particular. But I will Continue to be an advocate of the system & refer my friends and family. Thank you.

General bug fixes and performance improvements.

Version 2.18.3

13 Oct

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