The official ConnectWise Control app lets you instantly connect to and remotely control devices, bringing the power and convenience of ConnectWise Control to your iPhone or iPad. You don’t have to be tethered to your desk to resolve support issues or gain access to your work or personal devices. Get secure access to Windows, Mac, Linux, and mobile devices anytime, anywhere.
With this app you can:
-Host and join remote support and unattended access sessions in your existing ConnectWise Control instance
-Remotely control computers and workstations
-Send commands to remote devices, chat with end users, and more
-Broadcast an iPhone or iPad screen to other devices (iOS 11+)
-Support friends or clients on the go
If you don’t already have a ConnectWise Control account, visit www.connectwise.com/control to start a trial.
We want to hear your feedback!
Feature Requests: http://control.product.connectwise.com
User Forums: https://forums.connectwise.com/community/connectwise-control/f/connectwise-control
Requires ConnectWise Control version 6.0 or later.
- Added the ability for guests to consent to host requests
- Fixed bug where text in application is invisible if the device is in dark mode
Ratings and ReviewsSee All
Poor, lazy app
This app is effectively a shell around a web browser to give remote access to clients. It’s a lazy way around the devs having to do any actual work and build a native app.
The app itself then doesn’t render displays properly (often leaving the right 1/3rd of the screen in a static state) which then forces you to have to constantly disconnect and reconnect in any vague attempt for an MSP to provide remote assistance.
Much as LogMeIn lacked some functionality, and was overpriced, this app leaves a LOT to be desired!
Update causes issue
Since update I am unable to remote to a machine that is locked. Screen appears grey and I am unable to get login screen.
Does not work
Connection is established, broadcasting is set to on but the host still sees “waiting for consent” regardless or what the client does. No consent for control appears for the client
Up to six family members will be able to use this app with Family Sharing enabled.