Screenshots

Description

The official ConnectWise Control app lets you instantly connect to and remotely control devices, bringing the power and convenience of ConnectWise Control to your iPhone or iPad. You don’t have to be tethered to your desk to resolve support issues or gain access to your work or personal devices. Get secure access to Windows, Mac, Linux, and mobile devices anytime, anywhere.

With this app you can:
-Host and join remote support and unattended access sessions in your existing ConnectWise Control instance
-Remotely control computers and workstations
-Send commands to remote devices, chat with end users, and more
-Broadcast an iPhone or iPad screen to other devices (iOS 11+)
-Support friends or clients on the go
-Transfer files
And more!

If you don’t already have a ConnectWise Control account, visit www.connectwise.com/control to start a trial.

We want to hear your feedback!
Facebook: facebook.com/ConnectWiseControl
Feature Requests: http://control.product.connectwise.com
User Forums: https://forums.connectwise.com/community/connectwise-control/f/connectwise-control

Requires ConnectWise Control version 6.0 or later.

What’s New

Version 2019.5.26289.0

- Added the ability for guests to consent to host requests
- Fixed bug where text in application is invisible if the device is in dark mode

Ratings and Reviews

2.4 out of 5
9 Ratings

9 Ratings

CSerpent ,

Poor, lazy app

This app is effectively a shell around a web browser to give remote access to clients. It’s a lazy way around the devs having to do any actual work and build a native app.

The app itself then doesn’t render displays properly (often leaving the right 1/3rd of the screen in a static state) which then forces you to have to constantly disconnect and reconnect in any vague attempt for an MSP to provide remote assistance.

Much as LogMeIn lacked some functionality, and was overpriced, this app leaves a LOT to be desired!

Richtom80 ,

Update needed for iPad Keyboard/Mouse

Frustrating that cannot use Magic Keyboard with trackpad properly on this app. You can get by using the combo, but is a PIA to use with this combo on an iPad.

That being said, works well on iPhone or possibly without using keyboard on iPad.

Would be 5 star review, making it truly mobile app if fix the issues with iPad support.

S smith swiss210 ,

Update causes issue

Since update I am unable to remote to a machine that is locked. Screen appears grey and I am unable to get login screen.

App Privacy

The developer, ConnectWise, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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