Crisp 4+

Chat with your customers

Crisp IM SARL

    • 4.3 • 50 Ratings
    • Free

Screenshots

Description

Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket.

A shared inbox tailor-made for mobile experiences

Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips.

Manage your team inbox from your mobile phone

Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk.

Crisp is an all-in-one shared inbox software

Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app.
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What’s New

Version 6.4.0

This new release contains a few fixes.

Ratings and Reviews

4.3 out of 5
50 Ratings

50 Ratings

Mayday163 ,

Brilliant... but annoying.

Crisp, is amazing. Ever since I’ve been using it, it’s been really good. Then, there’s something’s that just annoy me. 1 being that you cannot change your email address via the mobile app, HAVING to use a desktop to do so and 2. When trying to use the website version on mobile, it doesn’t work! It just Insists that you download the app. 3. Where I work, once I finish a ticket, I’ve got to get the link and assign the ticket as mine for being paid at the end of the month, I’m a lot of the time assisting on mobile, but on mobile it doesn’t allow you to copy the website like, it’s very annoy. Can you please fix these issues and implement them into the app?

Revlearning ,

Works well. Still no filter to sort by date

Works as it should but the latest update still doesn’t allow sorting by most recent conversations. This would be a welcome feature rather than having to scroll through all messages.

FabicalCEO ,

Really Good App

The app is very good. The reason being is that the app is like being on desktop. Since I am the owner of a site and am currently using crisp I find it very useful. The only thing I would say to improve is that sometimes when I have a lot of people talk8ng to another support operator I receive the notifications anyway. I find that annoying.
Apart from that everything is good!

App Privacy

The developer, Crisp IM SARL, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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