Engage Account 4+

Good Way To Bank

It’s a good way to bank. However, any time I try to use the saving tool it always pops up with saving feature disabled. Overall, i recommend young people to use this as well as olders.

Envelopes Missing - do not upgrade !

Have been unable to locate the envelopes feature since the upgrade. This is extremely inconvenient as most of my money are distributed across my envelopes so I have no access to my money in the app. Customer service cannot give time frame for when this will be fixed.

On the online version, if you log in too many times in a day, you’re prompted to prove you aren’t a robot then it takes you back to log in screen and you end up stuck in this loop. Customer service suggests clearing cache and cookies to get round this but still doesn’t work.

So I’m officially unable to access my own money until these issues are resolved

Update

So updated as refused to let me access my account, then didn’t recognise my face id, manually input and didn't recognise, pressed to reset passcode and they sent OTP, which again was not recognised, they sent me another OTP and again failed to recognise its own security password. Have been unable to contact anyone as late night on a bank holiday weekend.

Developer Response ,

Hi, please visit our dedicated app page engageaccount.com/mobile-app or for further support contact our customer support team on 03332023642. Kind regards, the Engage team.