First Bus 4+

Bus Times App, Buy mTickets

FirstGroup Plc

    • Free



Plan a journey, buy a great value mobile ticket (mTicket) or find where your bus is with live bus times – you can do all this and more with the First Bus App, making bus travel even easier.

With our door to door route planner you can check your quickest route to work or plan a new adventure and help you to get around at the weekend. Just enter a destination to view your route options and we’ll show you which of our bus services can get you there with step-by-step instructions.

The First Bus App is the best way to get live bus times and route information. You can save your favourite stops, routes and locations and revisit recently searched journeys. The map shows the bus stops nearby where you can see live updates to check where and when your bus is coming letting you head to your bus stop just before your bus is due.

You can buy your great value bus ticket on the First Bus App before you travel so with mTickets there’s no need to carry cash or worry about having the right change. Some of our tickets are cheaper on the app so get it downloaded for our best bus ticket prices. Payments are secure and there’s a handy ‘buy again’ button with one-tap checkout making repeat purchases even quicker and easier to do.

The app also features:
• Tickets for Heathrow RailAir, Buses of Somerset and First Kernow.
• Payments via Visa, Mastercard, PayPal, Google Pay and Apple Pay.
• The ability to gift tickets to a child or young person.

What’s New

Version 5.5.0

• The Departure Board has a new look and feel, making it easier to understand at a glance
• The app remembers your last used favourites tab, making it easier to pick up where you left off
• Free seats now show up to 20 available, for any more it’s now 20+
• Ability to amend an email address within the app from your Profile Settings
• Lots of other smaller improvements based on your feedback!

Ratings and Reviews

4.6 out of 5
110.4K Ratings

110.4K Ratings

SueKTorquay ,

First Bus First Class Drivers

Your cheerful, polite & extremely helpful drivers have literally given me my life back. I’m a 65 yr old lady who used to drive & was independent until 2017 when an accident left me with limited mobility. Since that time I have been dependent on a husband who hates shopping to take me, but the nearest supermarket was his limit & then with no time to browse. Then one day I decided to try getting on the bus that runs through the village to town using my powerchair, since that day I have not looked back & I now regularly get the bus to Truro which is some 20 miles away & I plan to travel to other towns in West Cornwall over the coming months. Your drivers are always beyond helpful assisting me to get on the bus using the ramp & this has given me my confidence back & in turn my independence, so a huge thank you to all the drivers who work in the Helston, Truro & Penzance area for your patience & help, I will always be indebted to you.

iDiscord ,

Developer needs to update tracking and live times.

As much as I love this application for its convenience such as being able to purchase and display my mTicket for use on public transport. I only have one issue. The Live times are ALWAYS wrong. More often than not, it will display a bus as “2 mins” then “1 min” then “Due.” I will make sure I am ahead of things and always be at the bus stop with a few minutes to spare BUT the bus NEVER arrives. I check the live map to see if I have missed the bus by a minute or so just to be told that there are no buses near me or any that have just passed by. So I am stuck waiting at the bus stop for over 30 minutes every night after work freezing and soaked because yet again, the bus schedule has been falsified to make it seem that there is always a bus conveniently available just to make the services look more reliable and efficient. Please, fix the live times for crying out loud. The live time says one thing but the Live Map within your own app says another. Thank you for your time regarding this matter.

SimonR63 ,

New app

Once I had found where the saved stops had moved to I quite like the look of the new app. I also like the ability to save a bus route rather than just a stop so you can see where on the route the next bus is currently. It need a slight change however. When you search for a particular route you always get two options as the buses go both ways along the route. You can tell which is which because it states the final destination. However, if you want to save both directions the list of saved routes only gives the bus number, twice, but you can’t tell which is which direction. The saved list of routes needs the final destination too, or a way to edit the name as with saved stops.
Also an oblivious enhancement would be a Home Screen widget which showed the same info as the departures display on your chosen bus stop.

App Privacy

The developer, FirstGroup Plc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


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