FirstVet 12+

Your video vet

FirstVet AB

    • Gratis



At FirstVet you can always speak with an experienced vet, no matter where you are. FirstVet is a convenient, reliable service for those times when you are not sure whether a visit to the veterinary clinic is needed. We’re here to deal with all of your non-emergency questions and concerns.

Maybe you’re wondering why your cat has suddenly lost his or her appetite? Why does your dog vomit or have diarrhoea? Or how to best clean a wound on your horse? We’re here to help.

- Free consultations with selected pet insurance
- Open 24 hours a day, 7 days a week
- Get advice or a referral, if needed

By downloading the app and registering your pet in advance, you can quickly get help when you need it most. Signing up is completely free and takes less than a minute.

Video veterinary consultations with FirstVet are free if your pet is insured with one of our pet insurance partners, or you have FirstVet provided for you as part of a membership with one of our pet care partners. You can check our terms and conditions at

Our normal rates apply to all other customers.

All of our vets are UK registered and have 3+ years experience. Here are some examples of what our vets can help your pet with:

- Vomiting and diarrhoea
- Eye and ear problems
- Poisons
- Itching and skin problems
- Coughing and sneezing
- Ticks for dogs and cats
- Injuries and accidents
- Behavioral problems
- Dental care
- Rehabilitation and wellness
- Healthcare advice for horses

We have over 500,000 satisfied customers today, with 98.5% giving us a positive rating.

You can also search for facts and advice about pets in our knowledge database. If you have your own specific question that you cannot find an answer to, you can submit it and get it answered by our vets, completely free of charge.

Here are some common questions:
- Is chicken dangerous for my dog?
- Can I give my cat cow’s milk?
- My dog ​​eats grass and vomits - is that normal?
- Is my cat sick if his or her nose is dry?
- Why do rabbits stomp their back paws?
- Should I vaccinate my rabbit?
- Which preventative tick treatment should I choose?


Version 1.1.16

FirstVet is celebrating five years, with a fresh new coat. Same fantastic service complemented with a new design. The update also includes bug fixes and improvements.

Bewertungen und Rezensionen

5,0 von 5
3.040 Bewertungen

3.040 Bewertungen

Dellielou ,

Sore Paws post-op

The Vet was very professional and quickly took a history of Betty's recent health issues. The Vet then examined Betty's sore paws, not really that easy or successful via the phone camera I was using, and offered advice on the potential issues that might be causing Betty’s sore paws and limp. I was advised to take Betty back to the Vet and ask for a referral to an orthopaedic specialist, which I wasn’t aware was a possibility prior to the call. As we have been back to the vets multiple times with this problem I was very happy to hear that there is an alternative to taking Betty back over and over and will hopefully clarify what are the next steps. Overall it was a really positive call. The Vet gave me advice on how to immediately manage the pain and soothe her paws and also long term advice on what to say to the vet. I needed the validation from another source to encourage me to insist that there is a problem that needs to be dealt with and not to let my own vet just fob me off and say that there isn’t a problem when there clearly is. Thanks so much

LittleStar-01 ,

Great app & fantastic Vets

The vets are really knowledgeable they’ve contacted poisons department for me found out if it’s an emergency or if it’s something to keep an eye on they send me a report afterwards to make sure everything is written down and easy to follow They have put my worries at ease on multiple times glad this service exists instead of rushing to my local vets getting charged a fortune for procedures that don’t actually need doing these vets tell me what to do what to look out for and always look at her on the video calls They seem to be more bothered about my animals health than how much money they can charge for unnecessary procedures instead of rushing to my local vet practice I use this app first then if anything needs to be done they contact my vet on my behalf Recommend this app to everyone

TashewNut ,


I have used FirstVet multiple times since I signed up only a few months ago. The app is clear and intuitive. You choose a slot, add details of your query and up to 6 photos, which the Vet then reviews prior to your call. It is so easy to use and appointments are available so quickly - I’ve managed to be on a video call within 30 minutes of opening the app! On another occasion the Vet even kindly called me sooner due to the urgent nature of my question!

It really does give me peace of mind that I am able to speak with a professional easily at any time, especially out of hours, and when I am very stressed due to a poorly pup. The Vets who have helped me been SO informative, kind and reassuring. This is something I think every pet-owner needs.


Der Entwickler, FirstVet AB, hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Die Datenschutzpraktiken können zum Beispiel je nach den von dir verwendeten Funktionen oder deinem Alter variieren. Weitere Infos

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