FluxScore 4+

So I’m a new driver who has just passed this month and when I set up the app for the smart box it was great! I got updates every day and it tells me my score and tracks the journey times. There was a small problem with the app when I first got it but it’s now all been resolved due to the app team who were able to fix it right away. I would definitely recommend getting the app and going with the insurance providers as at the time I researched they were the cheapest and I’m really happy with the company.

Hi Isabel, thank you for your great review and we will pass your comments on to the customer support team. Thanks again and we are very pleased to hear that everything is now sorted for you, all the best the Fluxscore team.

Parents forced me to get a black box even though it was more expensive than alternative quotes.
This app is a scam, it over reads my mileage, says I'm speeding when I'm not and battery meter is very unreliable.
I am a safe driver, however been accused of speeding in national speed limit zones- which for some reason are recorded as 30s in some places. They usually amend the zones after a phone call and a “check on their system” however sometimes you are required to drive all the way back to the place which you are accused of speeding in, and take pictures of the speed limit. Even the agent on the phone admitted said it was showing as a national speed limit on their system, but needed dated evidence it hadn’t changed? - great! love wasting my limited milage to prevent being fined!!

Furthermore, i planned a route on maps of around 80 miles- after completing the journey my trip counter had gone from 0 to 82 or something, however Fluxscore have said i covered 148 miles!

Im sorry but surely this is fraud? If you have any option, steer clear of getting a black box.
Please note this has only been about a month since i’ve changed my policy and had at least 5 phone calls already to amend the speeding.

Hi Blockdealer247, thank you for taking the time to update us with your feedback. In order for us to assist you further, please contact the customer service team on the telephone number on your paperwork. Thanks Mark

So far the App has worked well. Each day we get the smiley face - great driving and a reduction on the renewal.

Downside however is that when you review the journeys you get these little bits of orange that say ‘caution - watch your speed’ but it doesn’t tell you what speed was recorded so you can go back and check.

On a couple of occasions there has been a tiny bit of red - unsafe driving but again doesn’t tell you why, what speed it thinks you did vs the speed limit.

Even with the small amounts of red and orange markers the premium renewal went down the overall score was ‘Great Driving’. Hence being a bit confusing to read. This part of the app needs a bit more work. It would be great if the app incorporated a live map showing you moving around and what speed limit it thinks that part of the road is.

Overall though, so long as these blips don’t affect my daughters renewal or result in a sudden cancellation (as I’ve seen in other reviews), the app is simple and the box easy to use.

Hi letmeseeyousmile, Thanks for taking the time to review the app and we really appreciate your feedback. If you would like further clarification or more information regarding the app features and functionality, please contact the customer team via the contact number listed on your paperwork and we will be happy to discuss this with you. Thanks again The Fluxscore Team.