Vehicle Smart - Car Check 4+

Excellent and very useful!

How many times do people forget their MOT, tax, a service etc. Well this app will prevent it ever happening to you with all of your vehicle details checked and some automatically updated.

I have a small collection of classic motorcycles and I am able to see at a glance in my garage all the information I need. If I select a specific bike I have VIN numbers, service requirements and technical data down to tyre pressures and sizes etc. It takes a little setting up but with your favourite picture of your vehicles uploaded it’s great to flick through.

One of my favourite applications ever it is useful for anyone who has a car, but if you have a number of vehicles it is essential and with a classic collection it appeals to the geek in me and in this case well worth the one off £1.99 upgrade to the unlimited version.

Useful app but appalling customer service!

I have used this app for 2-3 years now and always found it useful however yesterday I received messages over mileage and MOT information fields telling me I needed to sign in for that information. I contacted customer service who ignored the "sign-in" requirement and repeatedly told me I was using a different app despite the fact that the information came from their app and I contacted their customer service through the app, and then they became rude when I was persistent about the issue, incredibly telling me that complaining was being rude. It felt like I was talking to my teenage daughter! The person responding to my customer support enquiry was childish, combative, confrontational and immature in their approach to customer queries. Hence my score of only two stars. I'll continue to use the app as it is better than their customer support, but I have now downloaded 2 other apps that give me further information than this app.

Developer Response ,

Hello, thank you for taking the time to leave a review. Your experience does not sound good, nor typical of the high service we provide. You mentioned you contacted us via the app support, which sounds odd as we do not provide any customer support directly in the app. There is no chat facility and all support is by email only. Can you please email us: carcheck@vehiclesmart.com and provide further details and any screenshots of the service you received so we can investigate.

Clear, concise and very very useful.

I had another version of this type of app from a different developer and used it regularly for years. This one though has oodles more information and is much better designed.

If for no other reason, anyone with a vehicle can check their MOT and Tax expiry date in a few seconds which is super handy. The amount of times I’ve rifled through paperwork trying to remember when my MOT or Tax (now we don’t have tax discs!!) expires.

You can also do vehicle checks on other people’s cars (handy when buying something or wanting more information on a model you may be considering) search their MOT history for years back (which also shows PASS, FAILS and the reasons why in case of failures). It also shows advisories so you can see what may need doing if you are considering buying a vehicle and someone is trying to pass on their lack of maintenance on to the next owner.

Finally. In the case of an accident, you can quickly check if a car is insured so you can call the police if it shows up as being unfit for the road. This final point is maybe the best reason to own this app and for a very reasonable £3.99 you’d be an idiot not to.