iPhone Screenshots

Description

The EU Exit: ID Document Check app lets you confirm your identity online, as part of your application to stay in the UK after it leaves the EU.

By using this app, you will not need to send us your identity document by post.

Who can use the app

You must be resident in the UK and either:

• be a European Economic Area (EEA) or Swiss national
• have an EEA or Swiss national family member, if you are not a national of a country in the EEA or Switzerland

If you are not an EEA or Swiss national, you must have a UK issued biometric residence card or permit (provided you are in the UK) to use this app. If you do not have one, you will need to apply by post instead.

Before you start

You will need:

• your passport or national identity card, if you are an EEA or Swiss national
• your UK issued biometric residence card or permit (provided you are in the UK), if you are not an EEA or Swiss national and have an EEA or Swiss national family member
• a well-lit area, so that you can take a good quality photograph of yourself
• an iPhone 7 or higher
• IOS 13.2 or higher


If you use a national identity card without a biometric chip, you can still use this app but will need to send us the card by post.

How it works

You will:
1. take an image of your document
2. read the chip in your document using your phone
3. scan your face using your phone
4. take a photograph of yourself for your digital status

What happens next

The app only helps confirm your identity. You must complete the rest of your application online separately. We'll tell you how to complete your application when you finish using the app.

Privacy and security

The app is safe and secure. Your personal information will not be stored in the app, or on the phone when you finish using it. For information on staying safe online please visit the UK Cyber Aware website.

Accessibility

Our Accessibility Statement can be found at:

https://confirm-your-identity.homeoffice.gov.uk/register/eu-exit-app-accessibility

What’s New

Version 1.90.9028

Performance improvements

Ratings and Reviews

2.5 out of 5
1.1K Ratings

1.1K Ratings

Mike T (estonia) ,

Not good at all

No stars for this app. Complete useless. Was woodoo around my ID card with my phone for some time, chip could not be found off course. Moving the phone on the card instruction is very poor, honestly it’s a joke. Maybe needed to move the phone more intense and more rhythmic.😉The whole app is a joke - the info finally was gathered from my card was - my name, expiry date of the card, issue number and that’s it 😂😂😂. Bravo British app, so typical. You can wright it down with ink on a canvas quicker.. everything ended as expected - all needs sending with recorded delivery for verification. Don’t waste your time go straight to a post method. The other problem is that all these complains are going to the air, that will be no consequences. This is gradually deteriorating world we living, isn’t it...

Bybolina ,

Not good for updating new passport

Got a pre-settled status on my old passport, which is now surrendered, it asks me to send my new passport in for verification when verification is possible though the app but hey, I am not a first time user so screw me, right?!
I already paid once for sending my passport because your app wasn’t available for iPhones, now why do I need to pay numerous times and have my passport sent by registered mail, when clearly verification of a passport IS possible through this app?! You think this app is user-centric but clearly your business processes are NOT, therefore all I am left now with, is the only option to just delete this app as it’s utterly USELESS to me. You want to continue with a paper-money-bound process by masking it behind a “digital” curtain. This is an absolute joke.

Soilaabs ,

Rubbish app!

Since 3 months I am trying to apply for this and I still get the exact same problem.
After taking the picture of my documents, they say that I'll receive a text message with a pin which I never receive. I cannot even apply! And because of Covid we cannot take an appointment so the possibility of going to the register office is taken off as well! So 2/3 choices to apply are out!! This is scandalous! I am supposed to trust Royal Mail to send my documents which always loose packages??
This is an app from the government and it's properly the worse one EVER!
You are not making people's life easy! Just review your algorithm and AB Test it at least every week instead of being lazy! Technology needs to be reviewed everytime!

App Privacy

The developer, Home Office, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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