HAL-Locate 4+

I was worried by the poor feedback when I was first looking to sign up for the tracker almost 2 years ago, but to be fair it does the job.

My caravan is stored remotely on a farm, so I need to know it is where I expect. The map in standard or satellite mode does that, but the update frequency is a bit random.

I need to know if the van is moved that I will get informed. A few times I have forgotten to disarm when moving off or disconnecting the battery, most times I have been called, if I have not been called it’s generally because I remembered to disarm shortly after.

I also need to know the battery level remotely as the tracker and my alarm over several weeks drain the battery, that works well.

When you need to disarm you click the padlock, select how long for and it’s done. You either let it time out or rearm it manually.

I would say the let down is the app that just needs some love and care. The image for my caravan was a car now it says “NOREG”, the battery voltage shown is the same colour as the background so is hard to read and generally the app is very basic. However it just works, it logs straight in and that’s what we need.

Like a previous reviewer our motorhome came fitted with the original non-app based tracker, then last year we agreed to upgrade to this version as we needed something sorted quickly for insurance purposes.
The response from the security monitoring team is excellent - we’ve accidentally moved the van without disarming the tracker a few times, and always been notified or telephoned.
However, as noted by another reviewer in Sept 2020, the app does not update the map in real-time as the van travels. This function was not working yesterday. The battery health indicator is also sometimes faulty - I find I have to log in and out a couple of times to get a reading. Not a major issue, but annoying.

The old version was dreadfully inoperable especially in places where phone signal was weak but since the upgrade this has worked seamlessly and has so far worked in challenging areas except where there is a complete lack of signal. The operators are efficient at notifying us of our movement once a signal becomes available.