Hik-Connect - for End user 4+

My cameras, I am 69 years young and 12 years old, that is from the date I was brought back to life after my first of three attempted murders where I was run over on a walk back from the Summerhouse where my wife was booking my 60th birthday, the incident caused two bleeds to my brain which where repaired by the Tremendous Surgeons at the Queen Elizabeth Hospital in Birmingham, this was followed by two further attempts by the same offenders and by daily provocation and destruction of my property. My HD cameras are recording the activity of two offenders and their corrupt solicitor, I can then use this in evidence for my legal civil and Criminal actions against the people from Number 3 Woodfarm Barns, it is difficult on this long dangerous journey for a person with half a brain after such attacks and surgery, but having visual evidence supports my challenges against the offenders. (1RECC)

The App just isn’t fit for purpose. It’s cost me thousands of £ having the 4K cameras installed and I am extremely impressed with the hardware. It’s this app which lets it down and is so infuriating.

I get notifications daily but can never playback the videos. I only ever get the message - video unstable. It’s clear that when trying to playback, the app tries to load the whole day starting from 12am, when you just want to view the small clip of the time of the notification. The reason we think this is the case is because you can view playback at midnight and shortly after, but from 8am onwards you cannot playback any video from any notifications you get! Isn’t that the whole point of having a state of the art CCTV system, so you can monitor what’s going on and view the playback!?

Interestingly they have a feedback function which I have mentioned these issues directly to hik-connect but this is obviously completely ignored. There is even a forum about this very issue for others online. Hopefully this will get fixed soon but from experience don’t hold your breath!

We had two cameras to fitted to each side of our house recently. This has brought us peace of mind when we are asleep and some degree of assurance regarding security of our property when we are further away from home.

The clarity of the images day and night are beyond our expectations!.. the quality of the Audio is also very sharp.

We really like the ability to remotely check up on the property at any time of day or night..and the ability to review footage if we wish to check something.

The Engineer who installed these cameras was also excellent. Giving us a thorough over view of whet we could expect once he had installed each device.. and then spent a good deal of time connecting them up to our phones... and gave us a practical workshop how to use the system. He was very methodical and thorough. We can Highly recommend him for the work he carried out for us... and his choice of product.

It was a very good price and a Very good decision to go ahead and have them installed.... we’ve had them for about 6 weeks now... and feel confident to recommend this brand of product. We have no regrets, and feel it’s been a very fair price for a very high spec. We both agree that we wish we had them
Installed much sooner!.... 🤗👍🏽