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Ratings and ReviewsSee All
An update! This app is NO LONGER useless it CAN work on older iPADs
I have received help from the Support Team and I am now able to use the hub on my 'old' iPad.
By uninstalling the latest version and downloading the 'previous purchased' version all is working. It does, however, require that updates are turned off or it will simply install the latest version that won't work!
Previous review - The ITV stopped working recently and told me to update to the latest version. It started to download then came up with a message that it is not compatible with my iPAD 3 wifi + cellular with 15+gb available space running iOS 9.3.6. even though the app details state iOS9.0 or above. It is ridiculous that I would need to spend a 'fortune' on the latest iPAD just to run the app when all other apps run perfectly on my one.
Come on ITV, please get this sorted immediately as there are thousand of owners of older machine who want to run the app but cannot afford to upgrade their iPADs.
Developer Response ,
Thank you for updating your review and it's great to hear that you now have access to our app!
Despite our best efforts, the latest releases of the ITV Hub app are not compatible on iOS 9 and 10 32-bit devices.
Our team came up with the solution to re-release the last version of the ITV Hub app, to try our best in preventing viewers from having to buy new devices.
Thanks again for your feedback, it's greatly appreciated and helps us improve our services and processes.
App upgrade not compatible
Thanks for nothing ITV. Whilst I enjoy watching programme on the app, I am now longer able to do this. My iPad is too old for the update so the powers that be suggest purchasing new equipment. In a time of uncertainty, where livelihoods are on the line, and we are encouraged to not be wasteful when the environment is in such a precarious state, why should anyone have to purchase something new because an unnecessary update requires it? If companies continue in this way people will either have to upgrade their equipment (and we add to landfill and the depletion of resources) or lose out. Doesn't seem fair or just to me.
I'm also thinking of people who are currently isolated and rely on TV for solace, company and entertainment. It is crucial that these vulnerable people are able to access what they need.
Please reconsider your actions ITV or lose respect and viewers.
There's no point in advising people to visit a website for an explanation. Just a long-winded way of diverting people and confirming what we already know - THERE'S NOTHING WE CAN DO ABOUT IT UNLESS WE PAY A FORTUNE FOR A NEW IPAD/TABLET...blah blah blah. The excuse that ITV Hub needs to be compatible with newer technology is wearing thin. It seems that many of the reviews here are from people who simply cannot afford to purchase a new phone/tablet. In this day and age compatibility should be for everyone.
In theory ITVplus is a fantastic app, perfect for me who is often busy when all the soaps are on, allowing me to be able to catch up when ever I get a spare moment. I especially love being able to swap devices so easily, ensuring that it’s entirely possible to be watching at home for example, and then picking up from where you left off, on your phone whilst out and about.
However, as I said, in theory it’s a great app, but in practice it doesn’t fare quite so well.
Constantly need to reload the whole app or just the program you’re wanting to watch, until it actually plays without freezing, has a picture as well as sounds, and shows the programme where you left off, and not frozen or with no picture at all. This is so frustrating and takes time to resolve the matter. I wouldn’t mind so much if this happened every now again, but sadly it’s seems to be almost every time I try to watch my much loved soaps etc. Please please read your reviews......and more importantly, LISTEN! Listen allowing a picture to go with it, and in colour please, not black and white!!😂
Developer Response ,
Hiya, thanks for taking the time to leave your review.
Issues within the app can sometimes be resolved by resetting the app via it's settings menu.
If you require any further assistance please email in at email@example.com with reference to your review, thank you.
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- ITV PLC
- 385.8 MB
Requires iOS 10.0 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE (1st generation), iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPad Air, iPad Air Wi‑Fi + Cellular, iPad mini 2, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi‑Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad (6th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch) (2nd generation), iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (4th generation), iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular, iPad Air (4th generation), iPad Air (4th generation) Wi‑Fi + Cellular, iPad (8th generation), iPad (8th generation) Wi‑Fi + Cellular and iPod touch. Apple TV.
- Age Rating
- Infrequent/Mild Simulated Gambling
- Gambling and Contests
- Frequent/Intense Profanity or Crude Humour
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- Infrequent/Mild Horror/Fear Themes
- Infrequent/Mild Sexual Content and Nudity
- Unrestricted Web Access
- Infrequent/Mild Cartoon or Fantasy Violence
- Frequent/Intense Mature/Suggestive Themes
- Infrequent/Mild Realistic Violence
- © ITV Consumer Limited, 2017. All rights reserved.
- In-App Purchases
- ITV Hub+ Monthly Pass £3.99
- ITV Hub+ Annual Pass £39.99
Up to six family members will be able to use this app with Family Sharing enabled.