myHealthNet

Name: myHealthNet
Rating: 3.5 (252 reviews)
Author: HEALTHNET HOMECARE UK LIMITED

HealthNet HomeCare

Free

252 Ratings
Age Rating

16+
Years
Chart

No. 28
Medical
Developer

HEALTHNET HOMECARE UK LIMITED
Language

EN
English
Size

43.5
MB

Through the app you can: - Book and confirm your medicine deliveries - Change your registered contact details and delivery information - Check your order and prescription statuses - Amend or cancel nursing appointments - Access supporting materials

Ratings & Reviews

3.5

out of 5

252 Ratings

Basic but works as intended
21 Feb
MikeGBlues
Update: Back to being useless. Can’t order any medication.Managed to sort out using the app after a phone call to Healthnet Homecare. The app is fine and I have used it to order more medication without issue. Downloaded the app but I need. CT number to register. This, apparently, can be found on all correspondence from Healthnet Homecare. Well, I’ve only had sms messages from them so far, no email. And certainly no CT number on the messages or with the first delivery I got. Not a good start. Will update if and when I get into the app.

Developer Response
Hello, Thanks for taking the time to leave a review. I'm sorry to hear about the difficulty you’ve had with your CT number. It’s understandable that this would be frustrating, especially when you’re trying to get set up for the first time. If you’d be willing to contact us at digital.support@healthnethomecare.co.uk, we can help you find the right information and get you registered. We’d also be grateful to understand a bit more about your experience so we can improve how this is communicated to patients in future.Best wishes, Josh & the Digital Tools team
Basic but works as intended
21 Feb
MikeGBlues

Update: Back to being useless. Can’t order any medication.Managed to sort out using the app after a phone call to Healthnet Homecare. The app is fine and I have used it to order more medication without issue. Downloaded the app but I need. CT number to register. This, apparently, can be found on all correspondence from Healthnet Homecare. Well, I’ve only had sms messages from them so far, no email. And certainly no CT number on the messages or with the first delivery I got. Not a good start. Will update if and when I get into the app.
Developer Response 08/12/2025
Hello, Thanks for taking the time to leave a review. I'm sorry to hear about the difficulty you’ve had with your CT number. It’s understandable that this would be frustrating, especially when you’re trying to get set up for the first time. If you’d be willing to contact us at digital.support@healthnethomecare.co.uk, we can help you find the right information and get you registered. We’d also be grateful to understand a bit more about your experience so we can improve how this is communicated to patients in future.Best wishes, Josh & the Digital Tools team
Alan E
28 Jan
Surreyalan
I used my 6th and last Yuflyma on Wednesday 21st of January. I was unsure if you would contact me about my next delivery as you did for my initial one. I tried to log in to your app, but was informed that your services would be unavailable until after the 26th, due to a service update. As my next scheduled injection should be on the 4th February, I was getting stressed. On the 27th, I used your enquiries email, only to be sent a system generated ‘help’ page, which clearly did not cover my question. I followed this up with another email. By mid-day today, not receiving a call or email, I logged in again to your app. A delivery confirmation was now showing. The first available date is 3rd February, one day before I need it. Is this your usual procedure? I am 73 and tech savvy, but I worry for those that are not, and have no one to help.
Alan E
28 Jan
Surreyalan

I used my 6th and last Yuflyma on Wednesday 21st of January. I was unsure if you would contact me about my next delivery as you did for my initial one. I tried to log in to your app, but was informed that your services would be unavailable until after the 26th, due to a service update. As my next scheduled injection should be on the 4th February, I was getting stressed. On the 27th, I used your enquiries email, only to be sent a system generated ‘help’ page, which clearly did not cover my question. I followed this up with another email. By mid-day today, not receiving a call or email, I logged in again to your app. A delivery confirmation was now showing. The first available date is 3rd February, one day before I need it. Is this your usual procedure? I am 73 and tech savvy, but I worry for those that are not, and have no one to help.
Temporary (I hope) glitch
16 Aug
Swerveifans
This app has been straightforward to use for a long time with easy access to my account for ordering regular medicines. Recently, I have not been able to get into the app using my CT number and password. I have tried changing the password. Deleting and re-downloading the app. Turning my phone off and on again and then re-signing in. But it refuses to believe my sign in data although I know it is correct because I can, however, sign in with those same details on the Web. I hope this glitch will be resolved soon as it’s always been until now, a seamless and welcome service via the app.
Temporary (I hope) glitch
16 Aug
Swerveifans

This app has been straightforward to use for a long time with easy access to my account for ordering regular medicines. Recently, I have not been able to get into the app using my CT number and password. I have tried changing the password. Deleting and re-downloading the app. Turning my phone off and on again and then re-signing in. But it refuses to believe my sign in data although I know it is correct because I can, however, sign in with those same details on the Web. I hope this glitch will be resolved soon as it’s always been until now, a seamless and welcome service via the app.
Above and beyond….
12 Jun
Barble 116
Thank you HealthNet for sorting my latest medication delivery. I needed my medication at short notice due to a forthcoming 3 week holiday during which the countries I am visiting need to see medications in their original packaging. They chased and then processed my prescription ensuring I would have sufficient medication for my time away and when I arrive home - brilliant service.
Above and beyond….
12 Jun
Barble 116

Thank you HealthNet for sorting my latest medication delivery. I needed my medication at short notice due to a forthcoming 3 week holiday during which the countries I am visiting need to see medications in their original packaging. They chased and then processed my prescription ensuring I would have sufficient medication for my time away and when I arrive home - brilliant service.

- Small bug fixes

Version 1.8.1 4 days ago

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: HEALTHNET HOMECARE UK LIMITED
Size: 43.5 MB
Category: Medical
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPad
Requires iPadOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 16+

16+

Learn More

Frequent
Medical Treatment Information

Contains
Unrestricted Web Access

Privacy Policy

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myHealthNet

Ratings & Reviews

Basic but works as intended

Alan E

Temporary (I hope) glitch

Above and beyond….

What’s New

App Privacy

Data Not Collected

Accessibility

Information

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