JD Sports 4+

It’s been perfect 👌🏽 from the day i downloaded it, fast💨 & secure check out. Several options for secure payments! Excellent range of sports clothing for baby, infant, junior to adults in all sizes even a plus size for the curvy ladies, like myself which i love 💕 JD also has a lovely selection of trainers 👟 for all ages, baby crib, infant, junior to adult sizes. There’s also a great range of gym clothes, pool 🏊‍♀️ wear to a fantastic range of accessories & much more. All that’s left to say is if you’re a big JD fan like me & my family, go download the APP straight away & start shopping 🛍 one more thing thank you 🙏🏽 JD this APP has saved my life on many occasions, especially with the
(pay yearly)
JDX UNLIMITED MEMBERSHIP next day delivery 📦 🚚 service that can save you up to £90 for 20 orders or more depending how often you shop. There’s also other options for delivery’s if you don’t shop a lot. Thanks for reading my review 😃 😘

- filtering UX is cumbersome & the options available to filter on are inadequate
- search results with filters applied is either intentionally weighted or simply doesn’t work; example being filter on only one brand, such as Nike, and you get all the other leading brands intertwined in the search results whether you like it or not
- account management is woeful. I had to create a second account because I forgot the password to my original one and was completely unable to retrieve it, despite only having recently made a huge order when I did last have access. The password reset link just doesn’t work. Period - it throws an error every time after you submit the email address, regardless of where in the UI you initiate it from.
- The automated email sent to me confirming my last order is basically just a receipt with the total cost on it - no link to the order details, or an attachment listing them, or any way of viewing the order details directly from the email. The only CTA is to view account, which takes you to the app login - of no use in my case given the forgotten password link doesn’t work
- password integration with iOS also doesn’t work - the number of characters the JD app allows for is less than that of iOS’s auto-populated “use strong password” value. So the app throws an error and won’t save the password, resulting in no choice than to create your own password manually

The app is just like the online webpage, it doesn’t filter out products that are out of stock. So, when you filter in specific sizes for instance, it shows you everything in that size including items that are out of stock. I find that pretty annoying and recently after ordering and paying I was then sent my money back following day and told my item was now out of stock, wasn’t out of stock on the site when I ordered and paid for it though. Also when browsing through items I usually filter a size, product type and sort them low to high but if I click on an item for a better look or to view what sizes are available (because it shows out of stock items) and then click back to continue viewing it messes up all the items I’ve already passed and I then need to come out the app back on and search again because it doesn’t let me put them in order again after viewing an item. On occasion I’ve also found both on webpage and app that not all items are in proper categories. If I’m searching leggings for my kids for instance and look through this category I then see other leggings in other categories that should be in the kids legging category. Unfortunately the app is just the exact same as the webpage and I don’t like it, if those issues were sorted the app and webpage would be brilliant. They give good clear pictures of the items but in my opinion there needs to be more for girls too.