Kaspa's 4+

I took my three-year-old son to your Ashford branch tried to use the app ordering from my table which would’ve been easier find mine but I couldn’t find just scoops of ice cream or a list of ice creams that are on the menu. But it was yummy ice cream though

I think that they should deliver the desert that u would like but no the don’t do that they only show you the menu and wonder if u would like to make an order that’s why the people that are about to download this probably think that they would be able to get a delivery but no u have to drive,take the bus or go in a taxi (Which is why no one should have this app )the only other way is just to walk in and go they lead u to a seat and anyone that has just read my review will understand that travels they know that it is better when u just normally walk in and u could waste your time downloading the app and going on sighing in the only thing your not wasting your time on is reading this review take my advice and don’t use the app !!!!!!!!!!!!!!!

I used the app to order two waffles on Waffle Wednesday. The order confirmed that the cheapest was free, as expected. The order that went to the bar left out the ice cream "sides" and it's only now that I've checked my credit card statement that I found it has charged me for both waffles.

The staff were gracious and apologised about the app missing off the ice cream and brought it over straight away. However, I don't know what to do about being overcharged apart from warning others from using the app.