Krups Espresso 4+

Great for turning the machine on and looking at the information on the machine like how many cycles are left till it needs cleaning with the tablets, descaling, coffee bin emptying, water filter replacement - however I can’t use the favourites feature as you need to register an account but then says my email address is already registered when it isn’t and when I click on forgot password says my email address is incorrect lol so the app needs looking at and updating oh and it crashes when you try setting a time for the machine to come on to preheat (Evidence Machine)

Hello and thank you for taking the time to write to us,

We are sorry to hear your concern when connecting to the app.

In order to help you optimally, we need more information from you.

For this, we invite you to come back to us at applications.seb@groupeseb.com with the following details:

- the email address you use to create an account.

- Brand and model of your phone / tablet.

- the version of your IOS system.

We remain at your disposal.

Have a good day,

The Krups Espresso team

Just a few points i noticed:

1. You have to connect to the bluetooth via app

2. Your account can be created only in the app when you add your coffee machine (hence my frustration when trying to sing in on the website and getting unknown issue error)

3. You can create ANY coffee you desire and the customisation is endless

4. Unfortunately I didn’t find a way to reset used coffee grounds container counter - at least long press to reset would be nice to have

5. My dream came true now - if I remember to keep my mug in the machine - I can make myself a coffee as soon as I wake up and have it ready within a minute, which saves me roughly 5-10 minutes daily (I used to use french press)

6. UI could be a little bit more up to date and optimised for iPhones with the notch but that’s not a dealbreaker

**** I’m unbelievably happy that I found coffee machine which checked all the boxes on my wish list and an app companion which enhances the whole experience even more!

P.S. This is really the only review I ever left on the app store and that speaks for itself! :)

Hello Amicable11, we are very happy to hear that you are satisfied with the app! We are always happy to hear ideas on how to improve our app 😊 Kind regards, the KRUPS Espresso Team

Have the same problems as previous reviewers unable to sign in using iPhone 5c iOS 12.1 it says I already have account managed to change password but would stil not accept it when I tried to request new password again it didn’t recognise my e-mail address also when I try to set startup time the app crashes “oops”

Hi,

We are sorry to hear your concern with the application.

In order to help you optimally, we need more information from you.

For this, we invite you to come back to us 👉 applications.seb@groupeseb.com

We remain at your disposal,

The Krups Espresso team