Learning Journals For Parents 4+

No “upload photo” functionality

We have been keeping in touch with daughter’s nursery during lockdown and the teachers are sharing updates and asking parents to share their own including photos and comments.

Unfortunately, key functionality which exists on the desktop web browser (upload photos to gallery) does not appear to exist in the app.

As most of our activity photos were taken on our iPhones, this results in a long and convoluted process to get the photos onto my computer and finally into the learning journal gallery via a web browser.

Can’t log in (UPDATE) Again

Update Again!
I managed to get in touch with the developer. They were unaware the email address wasn’t working so now that they are, have reached out. The issue with not being able to see what I type is related to me running with dark mode enabled and has not been implemented by the dev team. They are now aware of this and working towards a fix. Switching to normal mode allows me to see the details as I type them.

Not being able to log in however was an issue of my own making so I have to hold my hands up there. I assumed that my login was my email. However it’s not. Thank you to David who reached out from the dev team and helped me out. Really great customer service.

UPDATE
I tried to contact the developer via the link in the app info and got the email bounced back with a failure notice. Far from ideal as if that’s not working the chances of them seeing app reviews and acting on it are slim to none.

When trying to type my log in details, the cursor moves but nothing seems to input on the screen. Same for password and pin. When I hit submit (or log in) I get a warning saying this is for parents only and I get no further. To top things off, when I now try to log in through the website, the pop up alerting me about the app has no option to close it and I can’t access the learning journal there either.

Developer Response ,

Hi there, thank you for reporting this.

It would be great to find out more about your contact and reporting issue but if you can also contact us at info@learningjournals.co.uk we will try and assist with your login problems and get you up and running as soon as possible.

Kind regards,

Learning Journals

Great concept but poor user experience

The ability to get updates on activities at school and nursery, and see photos of what they are doing is really great. It really helps us talk to the kids about what they’ve been doing.
Sadly scrolling through photos is it’s painful in that photos are cut off or can’t be scrolled, or missed when scrolling.
Also the lack of ability to use the app for children in different schools is a major miss in the features. Many families must have a mix of children in nursery and primary school. Using different apps on different devices as a work around is just a faff.
If the usability / accessibility of images could be addressed and the ability to switch schools was there then this would be a really great app. Unfortunately without it it’s just a great idea.