McDonald’s U.K‪.‬ 17+

Order, McDelivery and takeaway

McDonald's Restaurants

    • Free

iPhone Screenshots

Description

Download and place your first McDonald's order in restaurant, drive thru or delivery using the My McDonald's App. Ordering has never been easier with our new McDelivery feature. Or, if you prefer, why not have your order brought to you with Click & Serve? Available any time of day, with many restaurants open 24/7!

Exclusive App Offers
Fancy a cheeky mid-week treat? Check out our range of food offers available exclusively on the McDonald’s app.

McDelivery®
Need a night off cooking? You can now order McDonald’s delivery through the McDonald’s app!

Order Ahead
Want to make your breakfast AND your 9am train? Order ahead with the McDonald’s app to make picking up even easier.

Click & Serve
Want to park up and get your order brought over to your car? Park in a Click & Serve numbered bay, enter your bay number into the app and we’ll do the rest.

Table Service
How about a little bit of ‘me time’ with Table Service? Place your order through the McDonald’s app, relax and let us come to you.

What’s New

Version 8.0.1

This release contains key enhancements to our customer experience

Ratings and Reviews

4.8 out of 5
405.6K Ratings

405.6K Ratings

Westcoastents ,

McD app has got there

There were a few gremlins in the early days but the app is now up there with the best. It is so much easier to make your selection before arriving at the location. If I can’t stop because I am driving I will quickly park up in one of the spaces and order before moving to the drive thru. Perhaps you could provide a few preorder parking bays? I can imagine it being a boon to those who have a large family order; helps to reduce the queues for others too.

The offers are great - they are there to tempt you but when your intention is to buy something and it is offered at an incredible reduction it’s a win.

Suggestion: why not allow round up donations, Ronald McDonald House Charity is suffering due to the reduced number of cash sales; we always used to put the loose change in the red box, so by rounding the sale may help, asking for a donation requires a decision whereas by automatically agreeing to a fixed round up might be something customers would sign up to.

DaveTheRave 69 ,

has potential

At first although the design needs to be simplified and more direct, it worked and I received my points etc. Then returning to the same restaurant not only was staff not trained in the process at the till as I was paying cash but they were rude to me and told me that it doesn’t work yet, which was a lie as I had been there in less than 24hrs and had no problems. This ment I refused to pay and not receive points as they can not be added later. This happened several times until someone knew what to do mainly by me looking at the instructions on the wall put up at the till for staff to use and me pointing out to them what they should be reading themselves.
This app has alot of features but nothing is finalised both in app and the staff that have to process it. Which from such a large company should have been sorted before rollout. This again is people at the top who have no connection to what is really going on just how can they make money for shareholders. Mc donalds is not the same company as when i was younger, it takes so long to get your order now that they have this new system with the number and you wait for your order to be ready, its backwards. Dumbest idea ever, and now there are no menus to see what to order becuase unless you have card then no menu. Even with card its at least 5x slower than before

YaxleyJane ,

Worst App for after service

I had issue with app so many times. I order food for delivery and they always not even once but always miss miss one of my order and when I use the virtual assistant chat with them they tell me to contact UBER EATS for refund as they are the one that will help and when I try to call them they don’t even pick up call.
Today I ordered food by mistake the addresses was wrong which is my fault. I noticed asap once I clicked. I called the driver whose number was there are there was no service for helping cancellation for food. I asked the delivery driver has her arrived at the restaurant, which was. So I asked him can he possibly be able to help me cancel the order. He was kind enough to ask and help and told me that the staff told him that contact Uber eats for cancellation. Then I went to app again there is no phone number to contact them I have to Google search and contact them. Luckily for the first time in my life the phone got through. I told ten customers service team about the situation. He told me that he can’t cancel it as the driver is there. The only option is I call the delivery driver myself and tell him the new address if he is able to order. If is not able to no money will be refunded and even if I cancel it no money will be returned. Due to the address being far, I had no option but to cancel the order.

App Privacy

The developer, McDonald's Restaurants, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

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