My Invisalign 12+

I started my treatment only a few weeks ago, I’ve been using a different app since I didn’t know Invisalign had their own. It asked me for my Invisalign ID and I thought it would have all my details and final simulation picture that my provider showed me before starting treatment. It doesn’t not only have the pictures but it doesn’t have anything. I had to tell the app which set I am currently on, how long I need to wear each one, how many I have in total. I don’t see the point of you asking for my number if I then have to give it all the information.

The app looks good for tracking when you wear, reminding you to change and taking pictures but other app also do that.

It helps that I can log when I’ve taken my
Aligner out, and that I can upload photos etc
But!
There’s no easy way of confirming that I’ve changed my aligner, it automatically swaps to the next one. If I want to wear a tray longer than the standard time I have to manually change the duration and that also will be the duration for subsequent aligners unless if…you guessed it… you change it manually.
No section for comments and notes
No section for logging when something is painful
There should be a section for customers to also log if there’s an area inflamed in the mouth (would be good to have a visual) and follow this until resolved
No way of adding things like “today i was sick and vomiting therefore didn’t wear it”

This app could use a lot of improvements!

I have invisilign lens, which according to my doctor is quite new feature. It does not work on my iPhone 12 Pro ( confirmed by my doctor when I called and said I’m unable to take photos because the camera rotates when I try to make pictures) I contacted invisilign support through app and received no reply!! Why you even give the option to contact if no one will bother to reply? My doctor sent the enquiry and I’m still waiting and hopefully he will receive any updates regarding my issue. I feel by paying so much money for the treatment there must be customers support.