Our Vitality GP app is a fast, simple feature of your health plan. In a few taps, it lets you set up private GP video or telephone consultations.

You can also arrange physical and psychological therapy sessions. Plus, there's a wide range of trusted health information.


- 24/7 GP Advice Line
- Face-to-face video consultations available within 48 hours and up to 7 days in advance. This includes evenings and Saturdays
- View information, such as health plan details and consultation history
- Self-referral options for physio and mental health support
- Prescription service available
- Up to £100 each plan year for minor diagnostic tests, such as a full blood count, x-ray or ultrasound and private prescriptions.

Please note
To use this app you need be a VitalityHealth member and registered on the Member Zone at You also need to have completed your online Health Review. Then, log into the Vitality GP app with your Member Zone username and password. Functionality in the app will depend on your Vitality plan.

What’s New

Version 3.29.2

This update include a number of improvements and minor bug fixes.

Ratings and Reviews

4.9 out of 5
3.9K Ratings

3.9K Ratings

Toppsoftheworld ,

Much improved GP service from Vitality

OMG! What a nice surprise. Having tried a few times previously to use the previous GP service and been left completely frustrated, this new service from Vitality is a breath of fresh air. Improvements are too many to mention but those that really helped me were 1. An intuitive interface to allow the user to describe why they are calling 2. The ability to add photos for the GP to see 3. A booking system that actually works rather than the old one which didn’t. It provided me with a time for the next available appointment which was literally 10am the following morning. Not bad considering I was booking at 11pm at night. Well done Vitality, you got this one spot on. Really pleased and would throughly recommend.

Developer Response ,

Thanks for the lovely review, it's great to hear you had such a good experience using the app! Alex

Sonaaaa123 ,

A world of thanks

I cannot express just how grateful I am to this doctor today. He has been incredibly kind and understanding.

I have been looking for help for this particular medical issue for almost 18 months now. I had exhausted all possible avenues when I booked this appointment and I was feeling hopeless and devastated.

He is the only medical professional among dozens that I have sought advice from over the last 18 months, who asked me this simple, yet important question: ‘what do you think should happen?’

The answer is I don’t know. But like all patients I just want to be heard.

Thank you for offering a sympathetic ear and much sought-after advice today.

Developer Response ,

It's great to hear such a brilliant review Sona! I'm glad that you had such a good experience with the app! Alex

Chazzy2 ,

Being back the old app!

Trying to book an appointment and none available for 1 week! Now trying to book an appointment for another person on the plan and its not even an option

Developer Response ,

Thanks for the review Chazzy, during busy periods there can be a long wait for appointments, but we will always show the soonest possible one. Each member on your plan will have their own account they can log in with, they will then be able to book their own appointment. Alex

App Privacy

The developer, Vitality Corporate Services Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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