My.JanusHendersonApp

Name: My.JanusHendersonApp
Rating: 1.4 (30 reviews)
Author: Janus Henderson Investors

Finance

Free · Designed for iPad

30 Ratings
Ages

4+
Years
Category

Finance
Developer

Janus Henderson Investors
Size

129.5
MB

myJanusHenderson is an investment platform for monitoring your Janus Henderson UK OEIC and ISA investments. Once you have registered for an online account at https://my.janushenderson.com, you will be able to start investing and managing your existing investments in your UK OEIC and ISA online. In addition, you will be able to download this mobile app to keep track of your portfolios on the go, by: - viewing your combined portfolio value in real time; - tracking overall performance of each of your portfolios; - viewing your individual holdings; and - viewing the transaction history for each of your portfolios. Please remember that the value of investments may go down as well as up, and that you may not get back your original investment. We do not provide investment advice and nothing on this website should be construed as a personal recommendation or a suggestion that any particular fund or product is necessarily suitable for your particular circumstances. If you have any doubts as to whether any product is suitable for you, you should take independent advice.

Ratings & Reviews

1.4

out of 5

30 Ratings

Terrible new app
02/01/2024

Ritarockett
Really! I have to 100% agree with the “just awful” review. This app has not been tested or developed properly. Face recognition does not work and it makes you log in fresh every single time. A total joke which downgrades the previously excellent app to something that simply does not function. Log-on is such a basic and simple thing to get right. Please update this app as a matter of urgency!

Developer Response
Thank you for your feedback. We're in the process of enhancing our login procedure. Our goal is to keep everything super secure, while also making it easier for you by eliminating the need to re-enter your login details every time.If you have any further feedback, comments or questions you can contact our team using the WebChat facility on our website or via support@janushenderson.com. This will allow us to investigate your specific issues further.
Terrible new app
02/01/2024

Ritarockett

Really! I have to 100% agree with the “just awful” review. This app has not been tested or developed properly. Face recognition does not work and it makes you log in fresh every single time. A total joke which downgrades the previously excellent app to something that simply does not function. Log-on is such a basic and simple thing to get right. Please update this app as a matter of urgency!
Developer Response 18/04/2024
Thank you for your feedback. We're in the process of enhancing our login procedure. Our goal is to keep everything super secure, while also making it easier for you by eliminating the need to re-enter your login details every time.If you have any further feedback, comments or questions you can contact our team using the WebChat facility on our website or via support@janushenderson.com. This will allow us to investigate your specific issues further.
Nice design and easy to use
20/11/2023

Dave Busst
I prefer this to the previous version. I had to re-register to use it, but that was simple enough. I like the new designs and it looks like I can do more on the new version of the app.

Developer Response
Thank you for your feedback it’s good to hear!
Nice design and easy to use
20/11/2023

Dave Busst

I prefer this to the previous version. I had to re-register to use it, but that was simple enough. I like the new designs and it looks like I can do more on the new version of the app.
Developer Response 12/12/2023
Thank you for your feedback it’s good to hear!
Just awful
10/11/2023

quantum poker
I just have to write to complain about the new app. You couldn’t have made it less convenient to use. I just wish to check my valuation daily. Every other app on iPhone allows for face recognition. Yours says it does, but it does not work. The app does not remember logon id. It does not remember password. It does not remember face recognition request. It then demands a six digit confirmation on the same phone used every day. It does not then allow the Apple “paste” function for this number, which re-instigates the process afresh. It doesn’t have any settings management function to confirm or amend any of the above.Worst app ever.

Developer Response
Thank you for your feedback and we’re sorry to hear that your initial experience with the app has not been satisfactory. Listening to your comments and feedback is vital to us and helps us to improve our services. You can contact our team using the WebChat facility on our website or by emailing support@janushenderson.com. This will allow us to investigate your specific issues further in order for us to resolve them sooner.
Just awful
10/11/2023

quantum poker

I just have to write to complain about the new app. You couldn’t have made it less convenient to use. I just wish to check my valuation daily. Every other app on iPhone allows for face recognition. Yours says it does, but it does not work. The app does not remember logon id. It does not remember password. It does not remember face recognition request. It then demands a six digit confirmation on the same phone used every day. It does not then allow the Apple “paste” function for this number, which re-instigates the process afresh. It doesn’t have any settings management function to confirm or amend any of the above.Worst app ever.
Developer Response 12/12/2023
Thank you for your feedback and we’re sorry to hear that your initial experience with the app has not been satisfactory. Listening to your comments and feedback is vital to us and helps us to improve our services. You can contact our team using the WebChat facility on our website or by emailing support@janushenderson.com. This will allow us to investigate your specific issues further in order for us to resolve them sooner.
Biometric login finally working
31/07/2024

Abamuk
App is quite basic, really just shows valuations, no ability to buy/sell. The good news is that biometric login seems to be working at last!
Biometric login finally working
31/07/2024

Abamuk

App is quite basic, really just shows valuations, no ability to buy/sell. The good news is that biometric login seems to be working at last!

Ui improvements.

Version 5.0.32

28/04/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider
Size
Category
Compatibility
Age Rating
Copyright

Developer Website

Privacy Policy

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My.JanusHendersonApp

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Ratings & Reviews

Terrible new app

Nice design and easy to use

Just awful

Biometric login finally working

What’s New

5.0.32

5.0.26

5.0.19

5.0.2

Version 5.0.32

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by Janus Henderson Investors

JHI Connect

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Columbia Threadneedle

MyPhoenix UK

Schroders Wealth Management

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