My SmartBike 4+

MAHLE SMARTBIKE SYSTEMS SL.

Designed for iPhone

    • 4.6 • 489 Ratings
    • Free

Description

New App My SmartBike, by MAHLE, provides you an enhanced e-bike riding experience by using your smartphone as the interface to your bicycle. Our application is designed to help tune, customize e-bike performance and enjoy your trips. Connect with your e-bike and adjust your preferences, customize motor maps to adapt the MAHLE SmartBike System to your personal necessities, remaining batteries, record your activities, have access to statistics, see bike location and more.

If you need detailed information and a dynamic experience, our web app (www.my-smartbike.com) enables you to analyze the routes in detail and graphically comparing data as elevation, health-related data and exclusive metrics from e-bikes, the tour on maps and share it through third platforms.

Functionality:

Always linked.
Connect quickly with a new e-bike or a previously connected e-bike card.
Tune your ride.
Configure motor maps of your e-bike, for each assistance level, to always get you the right level of power from your motor.
Be fun and start an activity.
Are you ready? Start an activity and you will see all the information you need like instant speed, level of assistance, remaining battery, time and distance…and more. Once finished, view extended information about your recorded activities directly on the App or through a web browser.
See even more on the Web.
On the web, you will analyze your trip with a lot of information and amazing dashboards.
Know your Range Extender.
The new range extender screen now shows the battery status, battery consumption, range, and assistance information.
Get Monthly perspective on your rides.
Add and see all your rides in a calendar view.
Find your bike.
With the new functionality you can find the location where your electric bicycle was last seen.
Follow your heart.
You can now pair a heart rate band and activate the special assistance mode, where system assistance adapts automatically depending on your heart rate.
Share your ride.
Upload automatically your ride to Strava.
Keep your privacy.
Protect your app with biometric authentication such as Face ID or fingerprint detection and also define your private areas (home, garage, office) to protect last mile information if you make your activity public.
Ride in dark mode with ease.
New app will automatically switch to dark mode to match your phones presets.
Help Center
A library of videos to help you out with the MAHLE SmartBike App. View step by step instructions for most important App features.
Compatibility
Your e-bike must be compatible with the MAHLE SmartBike Bluetooth® platform.
* Continued use of GPS in the background can decrease battery life.

What’s New

Version 2.3.4

- Minor bugfixing

Ratings and Reviews

4.6 out of 5
489 Ratings

489 Ratings

beachboy44 ,

Battery only lasted 3 years

I just love my bike, but then the battery failed after 3 years, and as you would expect, out off guarantee, well after 3 months and a bill for £640 I have my bike back, just wonderful, going out everyday, even in the rain, I just hope I’m not going to have to replace the battery every 3 years🤔😎

Developer Response ,

We are really sorry for your experience, we are constantly improving and committed to ensuring the highest levels of system performance and reliability.

Dewi 1927 ,

Glitchy app

I downloaded the app but I struggled to justify having it on my phone.
1. This morning , it connected to my bike, albeit a little slowly, but then refused to move on to a screen which gave information (e.g. battery power remaining). I gave up.
2. The amount of information available seems limited.
3. I recently tried to get a record of use of the Mahle motor during a ride. I pressed the record ride button but after the ride finished there was no record. Could not work out why not.
4. The worst thing, and what caused me to delete the app, was that I wanted to download a gpx route to a different app. My smart bike launched itself and refused to allow me to access the app I wanted. I could not work out how to bypass it. SO annoying.

Developer Response ,

Thank you for taking the time to comment, we are sorry that you are not experiencing the app positively. It seems that you are experiencing issues with the app, so please do contact us so we can help you fix them mahle.support@heloo.com

RuaReidh ,

Great to have watch integration

I’ve started using this app now that watch integration has been added, but a couple of things:
Calories burned is not being sent to Strava (which is linked to Apple Activity and hoeing 0 calories burned)
The lock works, but when you unlock it doesn’t always enable e-bike assistance again. I had to lock and unlock a couple of times before I got the assistance back again. On the app it showed me changing levels, but Watts remained at 0 and pedalling was all me!
There’s an error on the unlock message - it looks like the header of the message has been changed but not the body - it reads:
EBike successfully unlocked
Your Ebike's assistance is now disabled. For the optimum experience, please remember that the app relies on an active connection to the Ebike and to the internet for unlocking.
Developers - I’ve filmed the lack of assistance and taken a screenshot of the message. If you want a copy, please reply with an email address and I’ll send over

Developer Response ,

Thank you for your comprehensive review we really appreciate it, could you please send us all the details you have gathered to this email customerservice@mahle.spinoco.com?

App Privacy

The developer, MAHLE SMARTBIKE SYSTEMS SL., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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