MyCoach: PT In Your Pocket 4+

Amazing App

I have been part of mycoachschool for over 3 years and I absolutely love it, with this App you have everything you need, its so easy to use and if there is any problems you email there support team and it’s sorted and fixed so quickly. You can access a calorie calculator, training videos, workouts, nutrition and log all your progress.
Please it’s a must you go check out my coachschool because you will never look back once your part of it.
This is definitely the only App any one needs.

App is fine, but no cancellation flow

The app itself is fine, a bit buggy in places and not quite as functional as describe (eg. You cannot move the workouts around during the week as it just bugs out), but that’s to be expected from a young app. The workouts are fine, bit repetitive and change up to frequently for my liking. There is also no “hyrox” section in the learning centre as referenced in every hyrox video.

The really bad sticking point for me is the subscription cancellation process is terrible. I signed up by downloading the app and registering that way. Within the app to cancel it just says “you can do that through your Apple Store” but as I didn’t sign up for the subscription via Apple, I cannot. When I looked on their website, there are no links for support/help or anything for cancellation, so I had to message them on Instagram. I cancelled via the link they sent and immediately lost access to the premium subscription that I’ve paid for until this month already, and I’m now waiting on an email response for that to be reinstated. You cannot have a subscription platform, with no way of cancelling, that’s just terrible customer service.

Very Overpriced

Not impressed with this app and think there are far better for the price (runna if running is your main goal and beyond for weight training: a third of the price for far less repetitive plans which are actually tailored to your goals rather than pre set like MCS.) The workouts are virtually identical each week of the programme which gets boring and repetitive and doesn’t factor in progressive overload, there is barely any change in rep range week to week. Not a huge number of recipes on the app and the ones on there aren’t my cup of tea, haven’t used one. There is no way to change workout days round or skip or go back a week. I used the Black Friday offer and am now tied into a further 3 months at £90 which I won’t use and can’t cancel. Wouldn’t recommend, there are way better fitness apps out there which are a lot more affordable.

Developer Response ,

Hi,

We are always open to feedback and criticism, in fact it is what we use most to constantly update and upgrade features of the app. However it is unfortunate that you would make false claims in regards to workouts, recipes and the functionality of the app in a review due to not reading the terms and conditions or monitoring your own subscription.

As always you are more than welcome to get back in touch for any ongoing help with your account or your journey :)

Many thanks

The MyCoach Team