myMerlinPulse™ - EUC 17+
St. Jude Medical, Inc.
-
- Free
iPhone Screenshots
Description
The myMerlinPulse™ app is designed to provide remote monitoring capability of your Abbott Bluetooth®-enabled implantable cardioverter defibrillator (ICD) or cardiac resynchronization therapy defibrillator (CRT-D) to your healthcare provider. The app uses Bluetooth® wireless technology to transfer your heart rhythm information between the device, the app, and your clinic. The app’s user-friendly interface allows you to:
- Check if your heart device is connected and ready for remote monitoring.
- View the history of transmissions.
- Get information about your cardiac device, including its battery status.
- Send manual transmissions to your healthcare provider.
- Receive notifications if there has been a significant change in the performance of your implanted device.
The app uses an internet connection through a Wi-Fi or cellular network to send information about your implanted heart device to your healthcare provider. Your information is encrypted to ensure the privacy and security of the transmission.
The app is intended for use by people who have an Abbott implanted heart device and access to a mobile device. The app will only function once paired with your implanted device. Do not rely on the app during a medical emergency. If you experience a medical emergency, seek medical attention immediately.
This app is not currently supported on tablet devices. Please note that this product is intended for use by or under the direction of a physician. Prior to using these devices/app, please review the Instructions for Use for a complete listing of indications, contraindications, warnings, precautions, potential adverse events, and directions for use.
What’s New
Version 2.0.0
The new version of the app provides improved usability, security and performance, and compatibility with the latest app store requirements.
Ratings and Reviews
Exceeded attempts
Updated phone to IOS17.7 and now the app doesn’t work. It is no longer paired and states I have exceeded attempts. I have trying to call the uk number since Tues & all U get is an answerphone or a message saying we are closed. I left my details at 8am this morning & no one has come back to me my device has been down over 24 hrs now and I can’t try again for another 15hrs
What use is that if no one answers or calls you back.
Very disappointed. Terrible service!!
Developer Response ,
Hello,
Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2024-0157120. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.
Thanks,
Useless application
This application is totally useless! It only requires two pieces of data from me - my DOB and device serial number it does not recognise these so I am unable to set up the app!
Customer support is non existent. Calls go to an answerphone where you leave you details with the promise of a call back. I have been phoning them for three days now and not once have they phoned me back.
Developer Response ,
Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2024-0106413. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.
Great idea
Great idea, impossible to install. Seems so simple, just add your date and serial number, told to check it. On checking I have the right serial number and I can remember when I was born.
Still not loading. Not great and very frustrating
Developer Response ,
Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2022-0192312. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.
App Privacy
The developer, St. Jude Medical, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- St. Jude Medical, Inc.
- Size
- 43.6 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Norwegian Nynorsk, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Copyright
- © 2024 Abbott
- Price
- Free