Arrange your entire door-to-door journey with NS. Wherever you’re going today, it starts in the NS app. How will you continue your journey?
About the NS app
The free NS app is your ideal travelling companion. It lets you plan your entire journey to any address in the Netherlands and keep up to date with the latest travel information and any disruptions as you go. You can also easily check where you can hire a public transport bicycle or shared car in your area, or quickly find the nearest P+R if you are travelling partly by car. See how crowded it is on the train and have your tickets quickly on hand. Everything to help you get going by whatever transport suits you best today.
Why traveling with the NS app
+ Best app in the Public Transport category
+ over 2 million users
+ Quick, safe and easy payment
+ The “Nearby me” feature lets you see exactly which forms of transport are available in the neighbourhood, from train, bus, tram and metro to public transport bicycles and shared cars. All in a single overview. So it’s the easy way to plan your entire door-to-door journey.
+ Arrange it all easily in Mijn NS. You can check your balance, access your journey information, simply change your travel class and view and change your season tickets.
Feedback
Every journey starts with the NS app. That’s why we’re always improving the app with new functions that will help you with your journey even more. If you have any questions, tips or other feedback, let us know in the app. That will let us make the app experience even better!
There may have been problems in the past, but I installed the app , bought a ticket with a UK credit card, and transferred it to Apple Wallet in less than 5 minutes. Plenty of timetable and current info as well.
Still no purchase options for foreign travellers and tourists
CineQ
Whilst handy for planning your journeys it gets very frustrating and complicated if you want to actually buy tickets. Given that that the app works in English you would imagine the purchase options that have been translated and show up would actually work. Unfortunately you end up going through the order system, putting in all your details and then on the last page are asked to select a bank for payment from and it pops up with a list of Dutch banks. No credit or debit card options, no foreign banks. I thought I must have done it wrong and went back through the whole process a number of times to see if there were any options I had missed. I have never been anywhere in the world where something a big as the national rail system is as backwards as to not take these commonly accepted international forms of payment and most shops in the Netherlands now take credit and debit cards and many even Apple Pay so it truly beggars belief. Payment methods were a bit wider but still restricted at the ticket machines in stations. If they are going to bother making an English version of their transport app to help us foreigners get around but not give us any method to buy tickets then they shouldn't include any buttons to click to buy tickets.
Really helpful but needs ApplePay
Ski_patrolblue
As a regular traveller in NL, I use this app all the time to work out my journeys. I’ve heard you can use ApplePay in the app but never been able to or get the option so rather than using my credit card I end up buying tickets at a machine.If I could use ApplePay it would make life so much easier, also any advise on buying multi stop tickets as it’s not clear.
Can buy tickets but not supplements?!
Kirtens
Ok so I was able to buy tickets with my foreign credit card which is great but I realised the tickets don’t include the supplements of €2.40 for the faster trains. And there is no way to buy one. If you get checked on the train it’s a €10 fee and the red machines on the platforms only work if you have a OV-chipkaart. Being a tourist I didn’t have one so had to stick with the slower trains, or line up at the ticket machines but then what’s the point of the app!
- Every journey starts in the NS app. That is why we keep improving the app with larger and smaller changes that help you on your way even more.
- New: support for the iPhone Duo, including use of the app across its dual-screen layout.
Version 8.56.1
The developer, NS Reizigers B.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Location
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
User Content
Search History
Identifiers
Diagnostics
Other Data
Privacy practices may vary based, for example, on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
Supported Features
VoiceOver
Larger Text
Dark Interface
Sufficient Contrast
Information
Provider
NS Reizigers B.V.
Size
208.9 MB
Category
Travel
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
iPad Requires iPadOS 17.0 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.
