Outmatch Interview 4+

Is a great way of assessing potential employees, even though I personally got a little bit nervous and rushed through the questions. I liked the way questions were structured, and the fact that there is a pre-video to help on how to navigate this process. If I would suggest one little tiny improvement is, to be able to read all the question as presented on the video as some parts are not mentioned. Fortunately, I took some notes quickly in most questions to ensure my answers were complete, but overall it was a good experience. Thank you 😊

The concept of video interview in the current COVID environment is a great idea and I’m sure works well when not using launchpad. This was hands down the most the most frustrating interview experience of my entire life. After spending an hour and a half trying to get the link to work on my laptop I ended up resorting to downloading the app and attempting on my iPhone. The instructions given were to film the responses in landscape however the the app is set up for portrait. This would not necessarily been a huge issue if it wasn’t for the fact that with that all the questions were asked rather quickly in various regional accents. The welsh chap especially quick and very difficult to understand. Not the end of the world as when when you tilt your head sideways there is little button you can see press to get the question up in text this text you then have to read sideways (while you are being recorded). This little button that gets the question up is conveniently placed next to the button you press when you have finished answering your question so there goes any chance of answering the question.
So fundamentally I would not recommend using launch pad.

Easiest interview of my life is ruined by Launchpad. I applied for HMRC job and went through first two stage very easily. Than HMRC invited me for recorded video interview. What went wrong? First Launchpad asked me to show my passport which I did. Second question asked me to show my passport again, which I did, third time Launchpad asked me to show my passport again which I did. When It should have been passport, driving licence and utility bill, bank statement or council tax bill. After that HMRC asked me 3 very easy questions and I answered them correctly. Launchpad claim to have 24 hours support, it is simply a lie. If it was a difficult interview than I would not mind for not getting the job. It is sad that I may fail an interview for Launchpad not working properly. I am a man with 18 years working of working experience. I earn decent money with my current job but I wanted this HMRC job because I loved that position I have applied for. In terms of earnings I would earn less money with HMRC.
If it was a face to face interview, I would pass that interview with flying colours.