YOUR CAPITAL ONE ACCOUNT ON THE GO
We’re always looking to make things easier for you, so why not keep track of your Capital One accounts wherever you are with our free app. You’ll be able to:
• View your current balance
• Check your credit limit and how much you have available to spend
• Set up and view your Direct Debit
• See your latest transactions
• Check your payment information, like when and how much to pay next
• Make a payment to your Capital One card
• Register multiple cards to the app
To get started, you’ll need to register on the app using your Capital One credit card details, postcode and date of birth. For security, we’ll send you a one time activation code by text message to the mobile phone number registered on your Capital One account. You’ll need to enter this as part of the registration process. You can register your mobile number, as well as manage your account online at www.capitalone.co.uk where you can also set up a Direct Debit, SMS and email alerts, and more.
We've made a number of bug fixes and updates to enhance the app.
Ratings and Reviews
Capital One is my Number 1
I have to say that I love this card. It is so flexible and allows me to withdraw cash from cash points without issue, statements are extremely clear and the App is easy to use. In fact, I liked it so much, I got a second credit card with Capital One and can manage both from the same App. This along with regular updates and texts, really helps me keep in control of my finances. Works for me ! And as I pay off regularly, it doesn’t cost me a lot for the privilege of having one 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
Good but needs serious work
This is a good app in general but it does have some fundamental flaws. Firstly you brought out an update to allow users to view their pin on the app and it has not worked at all for me. Every time I go to the spot it should be, I get message saying it’ll be there when the bugs have been worked out. You should have worked the bugs out before launching the update. Secondly your payment plan option does not appear either. Although I do not personally need it , it is good to know I can use the app to set one up instead of having to spend 30 minutes on the phone. At least it would be good to know if you bothered to put it on the screen. Thirdly it seems to take at least 3 times as long to register that I have made a payment on the app. Other similar apps register a payment within a few hours of it being registered by my bank. I.e. if my account shows the money has gone out Monday evening, the app will show the payment received by Tuesday morning. This is not true of this app. Two other apps registered payments three and two days earlier that capital one despite the fact that they were all paid on the same day and capital one has the earliest payment date. It seems like the app has been designed to encourage late payments. If these three fundamental issues were sorted then this would be a 4/5 star app but at the moment it’s 1/2 star.
complete & utter rubbish. still no access to view PIN, let alone change it. no messaging. no way to raise chargebacks or fraud. no way to block merchants/transactions. no way to set up regular payments to merchants. slow to credit balances. (2 'working' days is a joke in the 21st century) no way to use basic income 2.0 (created in 2010) to repay card balances. insulting card limits & no way to raise them to useful level (could be secured by ubi 2.0). no affinity card programs in the UK. no complaint or feedback procedure. a new project lead is required, current manager is tired, & without imagination or vision. he/she is overpaid & underworked. the app is wasted opportunity. credit wise is a tragedy: inaccurate & the app offers no way to add notes, update address information, link addresses or names. another wasted opportunity. we could have had a new service, taking cashflow & assets into account. instead, capitalone uk show total lack of imagination, vision or drive to be anything but an insult to their own customers. over 1 million people unemployed in the uk but call centres abroad? why not secure in-app video calls with call takers in the uk? and why not use siri to interact with the app? why not use alexa?
Up to six family members will be able to use this app with Family Sharing enabled.