Quick, handy, safe and packed with brilliant features that can help with managing your finances.
INTRODUCING… THE CAPITAL ONE APP
This isn’t just another credit card app. But then, we would say that. Right?
So it’s a good job all the customers dropping 5 star reviews on here seem to agree. (About 4 out of 5 reviews hit top marks.)
WHY SO MANY FIVE STAR REVIEWS?
We listen to you (as in all 2 million of our app-using customers). And then make features based on what you need. The kind of things that let you stop wasting time filling in forms or rolling your eyes while waiting on phone lines.
Take a look at a few of the things you can do in the app:
• Set up and change your Direct Debits
• Sign in with Face or Touch ID or a passcode
• Temporarily block a card or report it lost or stolen
• Make payments and find out when your next payment is due
• Update your contact details
• View PIN
• Check your balance and how much you’ve got to spend
• See transactions
• Register multiple Capital One cards
We’ve made a number of bug fixes and updates to enhance the app.
Ratings and Reviews
Mr m Enver
I love the app. When an statement is printed on an monthly basis I find that we loos our transitions. It would be nice to be able to go back as far as we like to search for old transactions. I was offered an credit increase a good few months ago & I turned it down. I always pay on time. I now have asked for an increase but I have been refused. I found it disappointing to your customer service could not tell me when I was last reviewed & when I’m due for an review. In respect to this I find the lack of information being an let down. Like I say I always pay on time, I can’t see why I can’t get an increase
Good but needs serious work
This is a good app in general but it does have some fundamental flaws. Firstly you brought out an update to allow users to view their pin on the app and it has not worked at all for me. Every time I go to the spot it should be, I get message saying it’ll be there when the bugs have been worked out. You should have worked the bugs out before launching the update. Secondly your payment plan option does not appear either. Although I do not personally need it , it is good to know I can use the app to set one up instead of having to spend 30 minutes on the phone. At least it would be good to know if you bothered to put it on the screen. Thirdly it seems to take at least 3 times as long to register that I have made a payment on the app. Other similar apps register a payment within a few hours of it being registered by my bank. I.e. if my account shows the money has gone out Monday evening, the app will show the payment received by Tuesday morning. This is not true of this app. Two other apps registered payments three and two days earlier that capital one despite the fact that they were all paid on the same day and capital one has the earliest payment date. It seems like the app has been designed to encourage late payments. If these three fundamental issues were sorted then this would be a 4/5 star app but at the moment it’s 1/2 star.
complete & utter rubbish. still no access to view PIN, let alone change it. no messaging. no way to raise chargebacks or fraud. no way to block merchants/transactions. no way to set up regular payments to merchants. slow to credit balances. (2 'working' days is a joke in the 21st century) no way to use basic income 2.0 (created in 2010) to repay card balances. insulting card limits & no way to raise them to useful level (could be secured by ubi 2.0). no affinity card programs in the UK. no complaint or feedback procedure. a new project lead is required, current manager is tired, & without imagination or vision. he/she is overpaid & underworked. the app is wasted opportunity. credit wise is a tragedy: inaccurate & the app offers no way to add notes, update address information, link addresses or names. another wasted opportunity. we could have had a new service, taking cashflow & assets into account. instead, capitalone uk show total lack of imagination, vision or drive to be anything but an insult to their own customers. over 1 million people unemployed in the uk but call centres abroad? why not secure in-app video calls with call takers in the uk? and why not use siri to interact with the app? why not use alexa?
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- Usage Data
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- Capital One Europe plc
- 66.1 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © Capital One (Europe) plc.