A good app for keeping track of your spend and to put your card on hold if need to. Sends a quick response when you or your partner spends which is a great feature. A couple of bugs and I’m not sure what causes this is that sometimes when I shop it lists the item twice and shows as pending. This makes it look like the store has taken money twice but it does rectify itself in 3 days. Glad to see that the payment method is now direct from your bank and does not take the three days to clear payment. This is an improvement. Lastly, I use my card every month but get no loyalty bonus points or air miles. I pay it off every month but stilll no loyalty bonus so I am now looking for a card that does. One final thing my credit limit has not changed in 5 years even though I have a high credit score and pay the card off every month in full.

This is a good app in general but it does have some fundamental flaws. Firstly you brought out an update to allow users to view their pin on the app and it has not worked at all for me. Every time I go to the spot it should be, I get message saying it’ll be there when the bugs have been worked out. You should have worked the bugs out before launching the update. Secondly your payment plan option does not appear either. Although I do not personally need it , it is good to know I can use the app to set one up instead of having to spend 30 minutes on the phone. At least it would be good to know if you bothered to put it on the screen. Thirdly it seems to take at least 3 times as long to register that I have made a payment on the app. Other similar apps register a payment within a few hours of it being registered by my bank. I.e. if my account shows the money has gone out Monday evening, the app will show the payment received by Tuesday morning. This is not true of this app. Two other apps registered payments three and two days earlier that capital one despite the fact that they were all paid on the same day and capital one has the earliest payment date. It seems like the app has been designed to encourage late payments. If these three fundamental issues were sorted then this would be a 4/5 star app but at the moment it’s 1/2 star.

December 5 downloaded new version rendered my card details yet again, December 6 opened app message again about entering in card details again with a picture of card with just last four digits showing no better and worrying at this time of year when money is always vanished quicklySince this version was downloaded to my IPhone i keep getting asked to add another card with just a display showing the correct last four digits of my card but I can not edit where the last four digits are shown all I can do is remove the card all together and then re add the same card again but I am getting bored with entering the same details I am now thinking the app has been hack and perhaps I should been the card all together before I loose money

complete & utter rubbish. still no access to view PIN, let alone change it. no messaging. no way to raise chargebacks or fraud. no way to block merchants/transactions. no way to set up regular payments to merchants. slow to credit balances. (2 'working' days is a joke in the 21st century) no way to use basic income 2.0 (created in 2010) to repay card balances. insulting card limits & no way to raise them to useful level (could be secured by ubi 2.0). no affinity card programs in the UK. no complaint or feedback procedure. a new project lead is required, current manager is tired, & without imagination or vision. he/she is overpaid & underworked. the app is wasted opportunity. credit wise is a tragedy: inaccurate & the app offers no way to add notes, update address information, link addresses or names. another wasted opportunity. we could have had a new service, taking cashflow & assets into account. instead, capitalone uk show total lack of imagination, vision or drive to be anything but an insult to their own customers. over 1 million people unemployed in the uk but call centres abroad? why not secure in-app video calls with call takers in the uk? and why not use siri to interact with the app? why not use alexa?