Samsung Shop

Name: Samsung Shop
Rating: 4.7 (5680 reviews)
Author: Samsung Electronics Co., Ltd.

Galaxy AI and OLED Smart TVs

Free

5.7K Ratings
Ages

13+
Years
Category

Shopping
Developer

Samsung Electronics Co., Ltd.
Language

EN
English
Size

125.6
MB

Galaxy S26 is here. Pre-order now on Samsung Shop App! Discover the new Galaxy AI experience and access pre-order offers, including a double storage benefit. Shop Galaxy Wearables including the new Galaxy Watch Ultra and Galaxy Buds3 Pro and look out for in-app deals! The Samsung Shop App is the place to go for all your tech and electronics shopping needs, including TV, appliance, tablet and laptop shopping. YOUR 24/7 SMART SHOPPING ASSISTANT Meet your new AI Assistant in Samsung Shop App! Get real-time answers 24/7 - compare specs, prices, and find the best products or payment options. Chat instantly or connect to a support agent when you need extra help. Smarter, faster, always here to help. THE ALL-NEW WAY TO SHOP The Samsung Shop App has been upgraded to deliver you more personalized content like product recommendations and special offers for registered products. IN-APP EXCLUSIVE OFFERS Take advantage of Samsung's exciting deals and benefits you won't find at any other store. NEXT-GENERATION PRODUCTS Get the details on the latest lineup including Galaxy Wearables including the new Galaxy Watch Ultra and Galaxy Buds3 Pro! EASY WAYS TO PAY Enjoy a quick checkout process with your choice of payment methods, including flexible finance options. Easily track your order with live delivery notifications. MADE FOR YOU The redesigned app makes it even easier to match your shopping to your lifestyle. Register products to get just-for-you deals and recommendations. GET SUPPORT ANY TIME We offer a 24/7 chat support service, allowing you to access exclusive expert assistance. Seek guidance on your devices and appliances, like how to set up SamsungTV or how to boost your productivity with SmartThings. FLEX YOUR CREATIVITY Check out the Samsung Design Studio, a service that gives you the power to DIY your devices with custom colors and accessories. THE FINE PRINT Subject to offer availability on the Samsung Shop App. Offers may be changed or cancelled at any time without notice. Terms and Conditions apply, open the app for details. Contact: https://www.samsung.com/uk/support/contact/ https://www.samsung.com/ph/support/contact/ https://www.samsung.com/sg/support/contact/ https://www.samsung.com/za/info/contactus/ Terms and Conditions: https://www.samsung.com/uk/estore/static/link_terms_and_conditions_of_sale/ https://www.samsung.com/ph/info/online-shop-tnc/ https://www.samsung.com/sg/info/privacy/ https://shop.samsung.com/za/terms-and-conditions

Ratings & Reviews

4.7

out of 5

5.7K Ratings

Simbiyat Afeez
23/01/2025

ki000001
The Samsung app provides a seamless and efficient user experience for ordering devices like the new Galaxy S25 Ultra. Its intuitive interface makes browsing, comparing features, and completing the purchase incredibly easy. The app is well-organized, ensuring quick access to all essential information, including detailed specifications and pricing options. Payment is secure, and tracking is straightforward, offering real-time updates. Exclusive offers and discounts available on the app enhance its appeal. The pre-order process for the S25 Ultra was smooth, showcasing Samsung's commitment to user convenience. Overall, the app delivers a hassle-free and enjoyable shopping experience, making it highly recommended.
Simbiyat Afeez
23/01/2025

ki000001

The Samsung app provides a seamless and efficient user experience for ordering devices like the new Galaxy S25 Ultra. Its intuitive interface makes browsing, comparing features, and completing the purchase incredibly easy. The app is well-organized, ensuring quick access to all essential information, including detailed specifications and pricing options. Payment is secure, and tracking is straightforward, offering real-time updates. Exclusive offers and discounts available on the app enhance its appeal. The pre-order process for the S25 Ultra was smooth, showcasing Samsung's commitment to user convenience. Overall, the app delivers a hassle-free and enjoyable shopping experience, making it highly recommended.
Phone purchase
31/07/2024

bigste1066
Went to Samsung directly to buy a phone and saved over £300 compared to usual phone companies!!! This was even an upgraded phone from the one I was looking at so I’ve saved even more. Winner. Will shop here again, highly recommended 😁😁
Phone purchase
31/07/2024

bigste1066

Went to Samsung directly to buy a phone and saved over £300 compared to usual phone companies!!! This was even an upgraded phone from the one I was looking at so I’ve saved even more. Winner. Will shop here again, highly recommended 😁😁
Worst service almost a scam
30/07/2025

SiCan
I cannot believe how bad the service is from a large company like Samsung that is of the level that for any other small company I would call it a scam. I purchased an American freezer on this App and it has failed to be delivered for a week beyond the delivery date. Each day I contact Samsung they claim to escalate and reply but do nothing. I get various false excuses that they try to deliver but I’m at home all week with a connected doorbell and no calls. Then then claim the address is incorrect but then agree it’s ok. All of this just looks like a scam. You take the money then don’t reply to any contact, make up different excuses each day. For an App that says it makes buying direct from Samsung easier this is a total fail. At some point I have to believe the evidence I see and it is a scam, you take my money and deliver nothing.
Worst service almost a scam
30/07/2025

SiCan

I cannot believe how bad the service is from a large company like Samsung that is of the level that for any other small company I would call it a scam. I purchased an American freezer on this App and it has failed to be delivered for a week beyond the delivery date. Each day I contact Samsung they claim to escalate and reply but do nothing. I get various false excuses that they try to deliver but I’m at home all week with a connected doorbell and no calls. Then then claim the address is incorrect but then agree it’s ok. All of this just looks like a scam. You take the money then don’t reply to any contact, make up different excuses each day. For an App that says it makes buying direct from Samsung easier this is a total fail. At some point I have to believe the evidence I see and it is a scam, you take my money and deliver nothing.
Useless app
15/05/2024

Straggly doughnut
Went onto the Samsung website, 5% discount. If you download the Samsung shop app if spending over a certain amount of money so wanted to buy the S 24 which is up for £649 so downloaded the app and found out I actually don’t sell smart phones on that app spoke to the customer services in the chat and on Twitter, they did not have a clue all they keep saying was click on the mobile section on the app. The only thing in the mobile section was accessories and wearables.Did the usual remove the app downloaded a new one? Went to my iPad to do the same still the same with no smart phones on the app for sale. I think Samsung has got a long way to go to even equal Apple and other competitors so I’m going to go to Apple and buy an iPhone 15 instead.
Useless app
15/05/2024

Straggly doughnut

Went onto the Samsung website, 5% discount. If you download the Samsung shop app if spending over a certain amount of money so wanted to buy the S 24 which is up for £649 so downloaded the app and found out I actually don’t sell smart phones on that app spoke to the customer services in the chat and on Twitter, they did not have a clue all they keep saying was click on the mobile section on the app. The only thing in the mobile section was accessories and wearables.Did the usual remove the app downloaded a new one? Went to my iPad to do the same still the same with no smart phones on the app for sale. I think Samsung has got a long way to go to even equal Apple and other competitors so I’m going to go to Apple and buy an iPhone 15 instead.

Thank you for using Samsung Shop app. In this latest version, we have enhanced your shopping experience with new improvements and bug fixes.

Version 1.0.124

10 Feb

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics