Screenshots

Description

From seamlessly paying for school trips to receiving balance alerts, from buying uniform to viewing dinner history, SCOPAY makes communicating with your child’s school that little bit easier.

You can use the App to –

Pay for it all here from items, to trips, to balance top ups.
- View your payment history including items purchased in school
- Give consent for activities and trips
- Set alert reminders for low balances, trip dates and new items
- Configure your account

Sit back, let us connect you.

What’s New

Version 1.9.0

- Fixed a keyboard display issue

Ratings and Reviews

1.8 out of 5
152 Ratings

152 Ratings

Emc542 ,

I have a lot of frustration using this app

You cant save your card
You can’t see your number of your card while entering it and you can’t scroll the page up either to see it.
You can’t delete it and reinput your card number which is really strange and you can’t press back because you need to start again and go back to adding money to the club and then going to the basket.
Serious work is required in my opinion. It’s made with the end user not in mind. Apple Pay and / or Google pay would be preferable over card details. I appreciate it’s free etc and to make it better would cost money but I would happily pay £1 to buy the app for it work properly.
Btw I’m using the latest version of the app. I’m sorry if this sounds rough but I have spent 15 minutes trying to add funds and I’m about to switch to the website that is slightly better

Mamadabs ,

Not fit for purpose

I normally use Scopay on a laptop but was out when I got a call from my daughter asking for a top up. Downloaded the app onto my iPhone and managed to navigate my way around with no problems. Then I got to the checkout and found it totally unusable from there on. The interface to input your card details is way too small and you can’t stretch it with two fingers. You can’t see your card details as you enter them as the screen is white. When you do find your way back to the field it just says “hidden” so you can’t check what you’ve input. Not sure what happened next but my basket was suddenly empty. Ended up texting daughter back telling her to wait half an hour till I could get to my laptop. For an app that’s supposed to allow you to pay for things the most important screen, I.e. the payment interface, is totally unfit for purpose. Thoroughly unimpressed.

Developer Response ,

**Update** We have now released a fix for the issue when entering card details that you raised, which is available through version 1.2.0 of the App. We'd encourage you to double check the version of the App that you are running and hope that this gives you an improved user experience. Please do let us know if this is not the case via query@scopayapp.com and we can investigate.

Dear Mamadabs – thank you for downloading our new App and for your feedback. In your child’s case, the display of the payment pages is based on settings on the school’s own third party payment provider account. We’re working with schools and payment providers to enable the mobile pages to ensure that they display appropriately for all mobile device types in the future.

Doom79 ,

Does half the job

Key functionality is missing from this app

I can log in easily, and all linked accounts appear correctly as they would if I logged into the website which is good.

The interface to top up balances is good and the alert system also appears to have improved (however these cannot be set per linked account so I’m not sure if the single limit set would apply to each individual account or the sum of all of them?).

However once my money was deposited in the accounts I can’t find an option to order school meals through the app and had to resort to logging back into the website (and the associated clunky web controls when using iOS devices) to order this months menu options for the kids.

Is ordering meals functionality in development? Seems like a major oversight occurred when the functional specifications were defined for this app.

Developer Response ,

Thank you for your feedback. This initial version of the App delivers the key functionality required by our secondary schools (who don't order meals). We’re now working with a number of pilot schools to scope out the requirements for the next phase which will include some of the additional functionality required by our primary users such as online meal/session ordering and parents evening booking and look forward to making this available in a future release.

App Privacy

The developer, Tucasi, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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