Screenshots

Description

Stay up to date when you’re on the move.

Get live journey updates and buy tickets on your phone with the ScotRail train times and tickets app.

Download our free app to:

• Buy train tickets and collect from a ScotRail ticket machine ten minutes later
• Check live departures and see where your train is in real time
• See the status of the ScotRail network and details of any disruption
• Save your recent searches to favourites – just tap the star
• View all ticket purchases through My ScotRail
• Contact us, report crime on the railway and view FAQs from the menu
• Sign up for email alerts

The app is free, with no booking charges or credit card fees for buying tickets. Download now to get started.

What’s New

Version 2.08.01

- General improvements and bug fixes

In the previous version:

- You can now buy tickets for up to 9 passengers in a single booking
- Find Open Return tickets easier by ticking 'Open Return' in Plan and Buy
- Add selected Railcards to a Season Ticket purchase
- General improvements and bug fixes

We'll soon be testing the display of train length for ScotRail services, and live loading data for our new Class 385 trains in the app. Look out for this appearing in the coming days.

Ratings and Reviews

2.1 out of 5
58 Ratings

58 Ratings

FG6 ,

Still totally unreliable

Why can’t ScotRail sort their app out? Most of the time it goes round in circles never providing the train times and frequently can’t seem to let you buy a ticket even if you are lucky enough to get all the times displayed and wish to purchase. And as for info on services with problems we’ll good luck..often says there are problems but can you get any more info by clicking on the service you wish to know more about....
For pity’s sake It is now 2019 but given the inordinate number of trains cancelled for any number of reasons over the last few months. I would suggest that this is just another part of the failing service provided.
Someone needs to test things properly and not just provide yet another inadequate update.

AlastairMcIntosh ,

Mr

What a useless app. Originally it worked to buy tickets and have them put on your card. Why bother with the card goodness knows, when it could be done on the phone. Anyway, the lag time between purchase and the ticket going on the card was such that it was unreliable. Thankfully, I found that staff just waved me through when I waved the card. Now that option seems to have gone. All the app does is give you the opportunity to buy tickets and pick them up from the station later. What’s the point? A useful app would allow you to travel without having to queue at the station to use a machine.

GordyMcK ,

Still garbage for SmartCard

Gave up on this in the middle of last year & reverted to paper tickets, as the journeys booked via the App consistently failed to load on to the card. This month, May 2019, I thought I would try again, got sent a brand new card, and experience the same problems all over again. Now more often than not, the gates refuse to open at Glasgow Central when I tap the card to start my journey, displaying “seek assistance” on every lane I try it on. To add further insult, it seems ticket inspectors have now been told to inspect confirmation emails before they believe you.

Information

Provider
First ScotRail Limited
Size
27.1 MB
Category
Travel
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Dutch, French, German, Italian, Portuguese

Age Rating
Rated 4+
Copyright
© Abellio ScotRail Limited 2019
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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