Scottish Friendly - My Plans 17+

Pretty poor

To be fair, the app itself works fine. The problem is that it shows very little. I don't know if my investments are doing well or not. It doesn’t show % increase or decrease in the value of the investment over time and it doesn’t show how much I have contributed over a period of time. How then do I assess if the performance of the fund is good or bad? The app only gives half the story and therefore because of that it’s of almost no value.

Can not log in

Scottish Friendly’s IT systems have had an ongoing and long term problem, which often prevents users from logging in. It falsely informs users that they have entered their memorable information incorrectly. It provides a link for users to reset their memorable information. They do so, and try to log in again. But, again, Scottish Friendly’s website lies, telling the user that they have entered their information incorrectly. (And, yes, I have taken into account that it is case sensitive.) Eventually, the user gets completely locked out of their account.

I recommend avoiding this app, and avoiding Scottish Friendly in general. They can’t be considered “friendly” when their IT systems refuse to allow you to log in when you enter the correct log in details.

Download

I have just downloaded the latest app, it had to be one of the best things iv done lately... it’s so very easy..
It’s so clear to see your investments and I find it rather exciting to see all the information without any difficulties, just one movement of your finger and it’s all in front of you.
So 10 out of 10 for this upgraded app, very good....
Ray...

Developer Response ,

Hi there. Thanks for your feedback. We’re delighted you’re enjoying the new app! We’re continually working on exciting new features for the app and hope you will continue to enjoy them with each update.