Having the black box makes me more conscious of my speed. I’ve noticed that I brake + accelerate hard which I am trying to control better but it’s difficult driving during rush hours. Good price for insurance + handy being able to do most things on the app. Hopefully the black box will help with the price of next year’s insurance.

Unlike quite a lot of other insurances this app is so useless it doesn’t give a percentage for driving it’s only colour coding sort of wheel thingy to show how good or terrible of a driver you are and on my friends app (which is a different insurance company) allows her to also see what she is doing that is making her score go down low so that she can improve on it, last week I had to do an emergency stop going down a national speed limit road (60mph) and for some odd reason there was a car sitting in the middle of the road and because I had to pull an emergency stop my “colour wheel” had dropped drastically I am always also having issues with getting constant emails saying that they aren’t receiving any data from the black box although it is always at all times plugged in. I regret going with this company as I’m not sure how to deal with this issue.

I’ve been with ticker for 2 years now and the first year was absolutely fine, the second year however has been a pain in the back side First of all I bought a new car and wanted to change it in the app like I had previously, however for whatever reason it would not let me do so and I had a glitch where it said it couldn’t insure me on anything, upon reaching out to customer support I was just told to try the same troubleshooting techniques over and over again with no success.Biggest problem in year 2 however has been the black box device it’s self, it has not worked essentially the whole year, it will work fine for a few weeks but then turn its self off to the point im receiving emails threatening me that ill have my insurance cancelled, the way to fix it is to stick a pencil into a tiny hole for 10 seconds to reset it, I am NOT doing that every time I get in the car when I’m paying as ridiculous fees as I am.I’ve never left a bad review in my life but this second round of threatening emails about cancellation has p’d me off lol

Ticker uses the phones hardware to detect driving events. If you or and named driver have an old low powered phone then it will misreport the acceleration and lead to low scores and eventual cancellation.We know this because we noticed that our son was getting a really low score with threats to cancel. Ticker give you no information on the incidents, so we used Life360 driving alerts. Straight away we noticed he had almost constant harsh breaking and acceleration events on that app. This seemed off considering how underpowered his car was. I looked at mine which is a much more powerful car without a blackbox restricting my driving and I had no Life360 alerts. We then compared occasions when we both traveled in the same car, he had a bunch of alerts, again I had none.Last week I lent him a newer iPhone and his score has shot up. Nothing else changed.It is clear that they are using bad quality data. It wouldn't have cost them much to put reliable and consistent accelerometers into the blackbox 🙄