Scottish Widows 4+

Clear, simple, easy to use.

The App contains all the basic information that you should need to review and manage your pension. There is some functionality that isn’t there yet, but is hopefully coming (eg ability to switch funds) but this can be accessed in other ways.

One star removed as for some reason the App now needs to have the password entered every time it’s used. Not fatal but surely fingerprint/face recognition should be possible as it used to be before I assume it was lost in an update!

Developer Response ,

Thanks for the feedback. Biometrics (Face / Touch ID) will launch in early 2023. Along with extra functionality and pension information. Hopefully that'll win back that star?

Beyond basic and questionable security

I don’t understand where all of the 5 star reviews are coming from. This app looks like it might have been put together as a hobby project or by an intern. It is clearly a box ticking exercise to say they have an app. Maybe it was thrown together at the end of the year because someone’s bonus depended on it.

Apparently it’s enough to have a one time user name and password to access it. A financial app without Face ID or 2FA is broken. (It does match the Scottish Widows website so I should not be surprised.) On the plus side the app is so pointless that you can’t do anything beyond look at a balance so there’s not so much to keep secure in the first place.

A pension is too important to have managed in this way. Time to transfer.

Really poor security for a brand like Scottish Widows

Least you could do is make your app secure! Add all other functionalities later but build some security within the app. Once you are logged in, that’s it. After that it will never ask you for pin, password or Face ID. So insecure!

It’s not a photo editor you have built. It shows personal financial details. If someone gets phone unlocked they will be straight into the app without any difficulty and get all my pension details.