Welcome to SimplyConsult by Simplyhealth, the video GP, physio, and counselling app, available to Simplyhealth members with selected health plans. Get seen in the comfort of your own home at a time that works for you.


Our app in a nutshell...

Book and attend video consultations with both doctors and physios. Call qualified counsellors through the numbers provided within the app. And manage your NHS repeat prescriptions.

The support, advice, and guidance are available to you, and if named on the policy, your family as well.


Book video appointments with a registered GP, 24 hours a day, seven days a week. A video GP can:

• Diagnose symptoms and recommend treatments.

• Prescribe medication or refer you to a specialist.

• Offer advice and provide their expert opinion.


Get peace of mind with expert advice and telephone counselling services. Receive support on a range of subjects such as:

• Mental health concerns

• Managing finances

• Relationship and lifestyle support and guidance


Contact a physio online for an initial triage assessment. An online physio can:

• Assess musculoskeletal conditions such as joint and muscle pain.

• Recommend recovery options tailored to you.


Manage your repeat prescriptions in the app. Yep, you can order and pay for (if applicable) your medication and have it delivered to your home. No more trips to the pharmacy!


This app is a part of the Simplyhealth group. We have partnered with Square Health to provide the GP service and Health Assured for our counselling service.

What’s New

Version 1.3.0

The latest update has arrived. This month, our developers have been working behind the scenes and they’ve shared their notes:
• Made back-end changes to improve the app’s performance and speed.
• No changes to functionality.

Ratings and Reviews

4.7 out of 5
912 Ratings

912 Ratings

Loveslaughing ,

Simply Wonderful

Every experience I’ve had with SH has been excellent. I keep recommending them. No hard sell at all. They are an important part of my keeping well and healthy as I go into my ‘ troisieme age’. And the big bonus is everyone is so nice! Five stars from me.

Developer Response ,

Thanks for the fantastic feedback. It's great that we're able to help you with your everyday healthcare costs.

Smaug the Cat ,

Can not log in

I find it very annoying when paying for a service and being a long term loyal customer we are forgotten and left out once again. It happens all to often that new customers seem to get better thought of. In this day and age all your customers should have access to this app. I can even guess you will reply with the same message you have for the other 1 star reviews and your working on a fix. It would have been nice to have the access to the new improvement first. By the way rang the number and gave up 🙁

Developer Response ,

Hi, I’m really sorry you feel forgotten about and left out. Currently the app can only be used to book and participate in video consultations with GPs and video assessments with physiotherapists linked to our new plan which is available for new and existing customers. We are working on a development to make a version of the app that is compatible with our other plans. This will allow all our customers to make claims and generally service their plans.

Update: This App is now available to all our customers

Di Turner ,

First Time Use…

Never even crossed my mind until today to try this service. Absolutely excellent app and consultation. I don’t visit a gp often (thankfully) but would 100% recommend this method.

Many thanks

Developer Response ,

Thanks for awarding our app 5 stars.

App Privacy

The developer, Simplyhealth Group Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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