SJP 4+
St. James's Place
-
- Free
Screenshots
Description
The SJP app, a simple, safe, and convenient way to keep track of your investments.
As a client of SJP you can benefit from easy access to the following great features:
- Simple sign-up process
- Biometric sign in
- Get current values on your investments including encashment values
- See deposits and withdrawals
- Track how your pension, ISAs, bonds and more are performing
- See more detail with fund breakdowns
- Get invaluable information from our experts in the insights section
- Read the latest correspondence from us in your personal document library
By installing this app, you are agreeing to SJP’s Privacy and Cookies Policy. For more information about how SJP processes your personal data please see SJP’s Privacy and Cookies Policy at https://www.sjp.co.uk/privacy-policy.
About St. James’s Place.
SJP offers clear financial advice and knowledge to create confidence.
We’re here to help you and your money go further ¬– and do better.
With us to guide you, you can create a future, and a world, that you believe in.
(Please see our website for full terms and conditions. T&Cs apply.)
St. James’s Place Wealth Management plc is authorised and regulated by the Financial Conduct Authority. Registered Office: St. James’s Place House, 1 Tetbury Road, Cirencester, GL7 1FP. Registered in England No. 04113955
What’s New
Version 12.2.1
The SJP app is constantly evolving. This new release includes a brand-new look and feel, as well as many bug fixes and enhancements to improve security and performance.
Ratings and Reviews
Hard to initially get working and very limited in capabilities
It took weeks to get the app working. It is working now but it is very limited in its capabilities. The graphs cannot be customised. They are linear rather than logarithmic. You can’t overlay other data (such as ftse) over them. The app only updates once a day and the data available is sparse.
You can’t get a graph of your consolidated portfolio over time, surely a basic requirement?
The app looks pretty but is very limited in capability and needs considerable work.
Developer Response ,
Hi and thank you for taking the time to leave a review. We appreciate the feedback and we'll share this with our app team. If you'd like to speak to someone directly about your comments, please feel free to contact our Client Services team on 0800 151 3383. Kind regards, Izzy
ID verification problem
App completes step 1 no problem I.e. taking 2 photos (front and back) of driving Licence ( so clearly has ‘access’ to camera). however, step 2 does not work in that the app states that access to the camera is denied. It suggests that I adjust my browser settings to allow access for the camera in settings. I have checked both the app which does not show the camera and I have also checked the camera settings under privacy, which does not show the SJP app as requesting access in fact, it does not show the SJP app at all. I have deleted and reloaded the app, and I have turned my phone on and off. It is an iPhone 12. With the latest iOS update, 16.3 loaded. I am at a loss to what to do next. The app support Telephone help has kept insisting phone settings, but was not able to offer any advice as to what the corrective action may be!
Developer Response ,
Hi, we're really sorry to read about your issues accessing the app. I've spoken to our Technical team and they have suggested you do the following and try logging in again: go to Settings > Safari > Camera and see what is selected; if 'Deny' is selected, please change this to 'Ask' or 'Allow'. If you are still experiencing issues, please reach out to the team on 0800 151 3383 and ask to be referred to a Technical Specialist. Best wishes, Izzy
Don’t waste your time.
If I could have given a zero star rating I would have done. Downloaded the app on my iPad and tried at least half a dozen times to register but frustratingly it keeps hanging/freezing about 3 mins into the process on the password page.
3 phone calls to their helpline involving time consuming security questions and they haven’t fixed the problem nor is anyone from the IT department or anyone who is familiar with the app prepared to discuss things with me. Very dismissive. Most arrogant.
For such a major financial company to have such an amateur and off-hand approach to how they communicate and present key financial info to their customers beggars belief really.
Developer Response ,
Hi, we're really sorry to read your review and we're sorry you've not received the level of service we expect our team to provide. We'd really like to get you up and running and our Client Services team are here to support on 0800 151 3383 , alternatively please speak to directly to your SJP Partner, who can support you further. Best, Izzy
App Privacy
The developer, St. James's Place, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- St. James's Place Management Services Limited
- Size
- 38.5 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 4+
- Copyright
- © 2024 St.James's Place
- Price
- Free