interactive investor (ii)

Name: interactive investor (ii)
Rating: 4.6 (27624 reviews)
Author: Interactive Investor Holdings Limited

ISA,trading & pension accounts

Free

28K Ratings
Ages

4+
Years
Category

Finance
Developer

Interactive Investor Holdings Limited
Language

EN
English
Size

100.4
MB

Manage your investments wherever you are with the new ii app. Trade securely with fair, flat fees and the widest range of UK and global investments. Access all your accounts and award-winning financial insights to always stay in control. The new, upgraded ii app is faster, smoother and free to download. Features: - The widest choice of investments – choose from a range of 40,000 UK and global investments, including shares, funds and ETFs. - Access investments on 17 global exchanges and 9 currencies. - Add cash quickly, easily and safely on your phone. - Keep up to date with award-winning research, a network of experts, articles, insights and all the latest news. - Manage all your accounts – ISA, SIPP, Trading and JISA – from your phone. - Upgraded technology and an all-new look and feel. - Get quick stock quotes without logging in. - Faster, smarter watchlists – check and manage your lists on the move without logging in. - Easy login – face-recognition and fingerprint login allow you easy and safe access to your accounts. - Secure trading - data is encrypted to the same level as our online service, so you can be confident your personal information is safe. - Secure messaging – send and reply to secure messages from your account inbox directly on the app. Winner of ADVFN Best Low-Cost Stockbroker 2021 and rated 4/5 on TrustPilot. Important Information: By downloading and using this app you agree to the terms set out in the App Agreement and App Privacy Policy. Please note that the App Agreement forms an additional and separate contract between you and Interactive Investor Limited. All account services accessed via the app continue to be governed by the Terms of Service applicable to your account(s). Remember that the value of your investments can go down as well as up. You may not get back all the funds you invest. The potential for profit or loss from transactions on foreign markets or in foreign denominated contracts will be affected by foreign exchange rate fluctuations. Screenshots are for illustrative purposes only and are not a recommendation to trade in a particular stock. Brokerage Services provided by Interactive Investor Services Limited, incorporated in England and Wales with company number 02101863. Registered office: 201 Deansgate, Manchester, M3 3NW. Authorised and regulated by the Financial Conduct Authority, 12 Endeavour Square, London, E20 1JN, United Kingdom (Financial Services Register Firm Reference Number 141282). Member of the London Stock Exchange and NEX Exchange.

Ratings & Reviews

4.6

out of 5

28K Ratings

Too many clicks and typing needed to sell shares using the app
24/09/2021

sorryuseridtaken
On the plus side you can again (they’ve twice blocked it in the past) logon with the app whilst you are logged on through a browser - as you can’t have two browser windows open to be checking one thing whilst also doing another thing - this is important. Also on the plus side strange as it seems, fund prices are updated more reliably in the app than on the website…should be updated once a day but times are seemingly random and some days are not updated at all…go figure…Shame the secure message support is so poor and the people on the phone have to refer to the back office for so many things, you can spend weeks pinging messages back and forward with a 2 day delay each time until you give up asking. Great value platform though.

Developer Response
Thanks for your review! We’re delighted that you appreciate our value for money. We're sorry to hear that you may not have had a great experience of support in relation to recent secure messages. I will ensure this feedback is passed back to the relevant area. Thanks for being an ii customer!
Too many clicks and typing needed to sell shares using the app
24/09/2021

sorryuseridtaken

On the plus side you can again (they’ve twice blocked it in the past) logon with the app whilst you are logged on through a browser - as you can’t have two browser windows open to be checking one thing whilst also doing another thing - this is important. Also on the plus side strange as it seems, fund prices are updated more reliably in the app than on the website…should be updated once a day but times are seemingly random and some days are not updated at all…go figure…Shame the secure message support is so poor and the people on the phone have to refer to the back office for so many things, you can spend weeks pinging messages back and forward with a 2 day delay each time until you give up asking. Great value platform though.
Developer Response 07/10/2021
Thanks for your review! We’re delighted that you appreciate our value for money. We're sorry to hear that you may not have had a great experience of support in relation to recent secure messages. I will ensure this feedback is passed back to the relevant area. Thanks for being an ii customer!
User Experience and Design matters
11/05/2024

Shnalve
I’m quite new to ii. It was recommended by some friends. I have to say it’s ok, mostly functional, but dissapponting that so many of my issues feel like a lot of minor fixes that shouldn’t exist. Everyone’s comments on here are right. There are login issues and refresh of content issues. My main gripes are that it’s also a bland experience. I know these things might not matter to all, but other apps have way better considerations to design and aesthetic. Revolut for example (which I wouldn’t use as an investment platform) is far more visually rich and structured at presenting data. There also needs to be some real UX research done in terms of over clicking to get to information that could be presented sooner. Find out what your users really need. My final gripe: I had to use a browser version to make my first trade due to additional forms needing to be completed that do not fulfill on mobile or app. I made a research list on mobile that does not appear on my browser version. That sucked. This stuff really matters to me. It’s a case of prioritising tasks and systematically improving this app over a series of future updates that I really hope you consider. There’s a lot of potential, but it feels like this version is a few iterations away. It’s 2024, it needs to feel like a 2024 digital product. ❤️

Developer Response
Hi! Thank you for sharing your valuable feedback with us. Rest assured, your feedback will be shared with our development team as we strive to make the ii app better for our users. In the meantime, if you have further feedback, please don't hesitate to reach out to our customer support team. Thank you!
User Experience and Design matters
11/05/2024

Shnalve

I’m quite new to ii. It was recommended by some friends. I have to say it’s ok, mostly functional, but dissapponting that so many of my issues feel like a lot of minor fixes that shouldn’t exist. Everyone’s comments on here are right. There are login issues and refresh of content issues. My main gripes are that it’s also a bland experience. I know these things might not matter to all, but other apps have way better considerations to design and aesthetic. Revolut for example (which I wouldn’t use as an investment platform) is far more visually rich and structured at presenting data. There also needs to be some real UX research done in terms of over clicking to get to information that could be presented sooner. Find out what your users really need. My final gripe: I had to use a browser version to make my first trade due to additional forms needing to be completed that do not fulfill on mobile or app. I made a research list on mobile that does not appear on my browser version. That sucked. This stuff really matters to me. It’s a case of prioritising tasks and systematically improving this app over a series of future updates that I really hope you consider. There’s a lot of potential, but it feels like this version is a few iterations away. It’s 2024, it needs to feel like a 2024 digital product. ❤️
Developer Response 23/05/2024
Hi! Thank you for sharing your valuable feedback with us. Rest assured, your feedback will be shared with our development team as we strive to make the ii app better for our users. In the meantime, if you have further feedback, please don't hesitate to reach out to our customer support team. Thank you!
Could Be (a lot) Better
09/04/2025

Progressive!!!
I previously left a review about how glitchy the app was (see below paragraph). Since then, the app has become worse. It is still glitchy and hasn’t changed since I reported it. Since then, the app now resets to original settings and I have to take a tour every time I go on the app. I also have to change the settings up to read the gains in my portfolio. It is terrible! Please fix these issues as soon as possible or I’m moving to another company and I would encourage anyone else to as well. This app was very good when I first started using it over a year ago. It’s been very glitchy more recently. The screen jumps when you scroll down the list of stocks in your account and when I move to another account you have to pull down the screen to see the summary of the account. Must do better for such a big professional organisation.

Developer Response
Hi! Thank you for your feedback and for being a valued user for over a year. We’re sorry to hear about the recent glitches and understand how frustrating they can be. Our team is constantly working to improve the app’s performance, and we appreciate you bringing these issues to our attention. Thank you!
Could Be (a lot) Better
09/04/2025

Progressive!!!

I previously left a review about how glitchy the app was (see below paragraph). Since then, the app has become worse. It is still glitchy and hasn’t changed since I reported it. Since then, the app now resets to original settings and I have to take a tour every time I go on the app. I also have to change the settings up to read the gains in my portfolio. It is terrible! Please fix these issues as soon as possible or I’m moving to another company and I would encourage anyone else to as well. This app was very good when I first started using it over a year ago. It’s been very glitchy more recently. The screen jumps when you scroll down the list of stocks in your account and when I move to another account you have to pull down the screen to see the summary of the account. Must do better for such a big professional organisation.
Developer Response 19/02/2025
Hi! Thank you for your feedback and for being a valued user for over a year. We’re sorry to hear about the recent glitches and understand how frustrating they can be. Our team is constantly working to improve the app’s performance, and we appreciate you bringing these issues to our attention. Thank you!
Stoploss bug solved but…
16/06/2021

Erfghug
Update June 2021: New version is a big improvement and the limit price of a stoploss order is now available after more than a year of reporting the error. Thank you. Only missing item now is a transaction history which means logging into the web version to see it. ********************* Update May 2021: Still not able to see the limit price of a stoploss order which is pretty fundamental! ************************** Wrote the review below many months ago and hoping it would be corrected in the latest update but no, it hasn’t. Such a simple thing but ii obviously can’t be bothered. ********************* There is no limit price showing on stoploss orders on the app. They are available on the website so the app has an issue. The overall value and number of shares is shown but the stoploss price is not. *********************
Stoploss bug solved but…
16/06/2021

Erfghug

Update June 2021: New version is a big improvement and the limit price of a stoploss order is now available after more than a year of reporting the error. Thank you. Only missing item now is a transaction history which means logging into the web version to see it. ********************* Update May 2021: Still not able to see the limit price of a stoploss order which is pretty fundamental! ************************** Wrote the review below many months ago and hoping it would be corrected in the latest update but no, it hasn’t. Such a simple thing but ii obviously can’t be bothered. ********************* There is no limit price showing on stoploss orders on the app. They are available on the website so the app has an issue. The overall value and number of shares is shown but the stoploss price is not. *********************

In this release we have added Corporate Actions to the mobile app, so you’ll now be alerted to any new corporate actions across your accounts and can then view and respond to them. We're always looking for ways to improve our app and love hearing your feedback. Please use the 'Leave Feedback' option in the profile menu to tell us what you think and what you would like to see in future releases.

Version 6.15.0

16 Feb

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

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interactive investor (ii)

ISA,trading & pension accounts

Ratings & Reviews

What’s New

Version 6.15.0

App Privacy

Data Used to Track You

Data Linked to You

Accessibility

Information

More by Interactive Investor Holdings Limited

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