This APP only complies to account registered on www.solaxcloud.com, if you have registered on www.solax-portal.com, please download another APP named SolaX.
SolaXCloud is a monitoring App enabling the end-user and the agent to check the inverter status, yield, load consumption and exported energy anytime with the help of cloud data analysis.
End-users can use either remote or local login to view the real-time data and change settings of the inverter, but agent can only use the remote login to view the site information and inverter data due to user privacy protection reason.
Description of End-user Login:
After successful user login, end-users can check various data including site name, panel size, inverter No., battery status, alarm information, inverter yield, load consumption, exported energy and etc. SolaXCloud collects and processes data every 5 mins, users can depend on the dynamic flow chart to monitor the power among panels, inverter, battery, grid and load.
At the same time, if inverter data is online, users can change the settings including Date & time, safety, power factor, work mode, charger and etc. Please kindly note that the password will be required to enter Advance and Super parameters setting.
Description of Agent Login:
After successful agent login, agent can not only check the user, site, inverter list and authorization status, but also the account details including contact person, address, system commission date, rated power, user name, yield today and yield total.
1. Optimize product experience and fix some problems
Ratings and Reviews
Downgrade not upgrade
I would like to have given this review no stars but that wasn’t available.
I liked the old version of this app as it was simple and displayed all the data you needed with very few clicks. If you wanted more in depth information you could go on the website - simple. Now they’ve tried to give more information on the app, meaning some information is no longer available or difficult to find. When trying to access battery data the app times out and won’t refresh. Why, if this app is the way forward for SolaX, can’t the battery capacity be in the table with voltage, temperature etc rather than in a graph that you have to scroll along to find the %.
Not a good move SolaX, an upgrade should give the end user better functionality and ease of use. I’ve reverted to using the website!
Surely this new update should be better?
Constant ‘The request timeout!’ Message (itself ominously incorrectly worded) even when trying to log in after only a few seconds of trying to get logged in. Sometimes I can get in but the data presented is very difficult to interpret. I am lucky enough to have an engineering degree so it should be straightforward enough. I think one of the challenges is that with this AC coupled system, the PV charge history (yellow) simply never shows anything (allegedly a ‘feature’ of this set-up) ...and the English words chosen to label things are not quite correct or ambiguous. Can the company please spend more time to get it right because it’s customers have spent big sums installing hardware...only to find it rendered virtually useless by the software.
Not happy with this app. The solax Wi-fi throws my BT connection off line. The app doesn’t always work so I have to shut everything down and reboot. This latest upgrade has done the same again and I don’t find it easier to use or to read. The other was more visual with its graphs and pictures.
Please sort this out. Just spent over an hour trying to link the app. In the end had to delete it and download it again.
Update even more unhappy with this app. At least I had the pictures and arrows to indicate power flow now it’s all technical detail which I don’t understand. I haven’t updated the app on my phone so at least I have that to fall back on. If I could give this no stars I would.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Zhejiang Ailuo Power Co.,Ltd
- 18.3 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
- Age Rating
- 17+ Unrestricted Web Access
- © 浙江艾罗网络能源技术有限公司
Up to six family members will be able to use this app with Family Sharing enabled.